Office 365
ADAM R. MOORE
Seasoned I.T. PRO
Des Moines,IA
Summary
Strategic Information Technology Professional skilled in guiding an organization's navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering, and supporting strategic plans.
Overview
19
19
years of professional experience
Work History
Systems Analyst
WWT
Des Moines, IA
03.2022 - Current
- Provided client support on system operation and troubleshooting.
- Resolved or escalated problem tickets to resolve user issues.
- Diagnosed, troubleshot and resolved network and system problems.
- Identified and resolved problems through root cause analysis and research.
- Assessed, defined and document scope of projects.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
Project Engineer | Contractor
FiveNines
Lincoln, NE
11.2021 - 02.2022
- Scoped, planned, executed I.T. projects for MSP customers
- Hands on O365 migration projects
- Identify customer needs via business analysis to present most effective and efficient technical solutions
- Review other Project Engineers' work ensuring quality and accuracy pre-proposal
- Manage Exchange 2013 in a hybrid environment
- Design, plan, and execute multiple MFA projects
Sr Systems Engineer | Contractor
Medical Solutions
Omaha, NE
05.2021 - 11.2021
- Worked in a collaborative effort to completely rebuild Active Directory, Group Policies, Security Groups, and Distribution lists
- Deploy Manage Engine ADAudit Plus and Data Security Plus for auditing and security efforts.
- Built new Office 365 SharePoint sites for 2-3 business units including conducting the required data migration and follow-up work.
- Heavy use of Azure Dev Ops to plan, implement, complete, and monitor assigned work.
- Day to day hands on administration of VMware environment, Azure, Veeam, Office 365, etc..
- Continuous work on security remediation efforts to include Intune, MFA, Conditional Access policies, Active Directory, Access Reviews, etc.
- Assisted Network Engineers with network configurations, troubleshooting and routine maintenance for Cisco Meraki switches and routers.
- Consistently worked in various modules inside Azure and O365 including networking components for servers, virtual firewalls, and Azure Front Door.
Data Center Engineer, Consultant
Microsoft
West Des Moines, IA
11.2020 - 01.2021
- Build high end super computers for AI deployments
- Oversee and assist lower tier technicians
- Track server fleet health and validate customer requirements being met
- Coordinated comprehensive testing of applications, hardware and software infrastructures
- Worked with support teams to troubleshoot outages and IT issues in MS data centers
- Work as team to ensure streamlined communication and effectiveness
- Developed strategic component development plans to support future projects
Sr Systems Engineer, Consultant
MassMarkets
Des Moines, IA
03.2020 - 11.2020
- Resolved issues related to operational components for LAN, WAN and voice systems
- Engineered cloud based DR\BC solution encompassing various Veeam product offerings
- Introduced and drove adoption of I.T. Asset Management policies
- Managed Google Cloud (G-Suite) ensuring compliance obligations met client requirements
- Re-engineered and rebuilt several Active Directory domains which resulted in improved performance, security, and redundancy
- Engineered network capable of sustaining massive remote workforce during height of Covid-19
- Tasked with monitoring, maintaining, upgrading, and documenting enterprise wide (400+) server architecture
- Heavy Hands on work with various Office 365 and Azure modules
I.T. Engineer, Consultant
Myriad Advisor Solutions
Clive , IA
12.2019 - 02.2020
- Collaborated with 4-person management team to develop security policies and conduct network systems security audits
- Created scripts and batch services to run network, server and desktop routines
- Engineer cloud architecture leveraging Microsoft Azure and various Office 365 components
- Recommended and built architecture for systems integration to drive adoption of ITSM methodologies
- Manage Office 365 platform ensuring security and compliance requirements are followed
- Introduced and and implemented Office 365 Advanced Threat Protection and Enterprise Mobility +Security
- Design policies and processes for Conditional Access Control and Identity Access Management
Sr. Network Architect
Bratney Companies
Urbandale, IA
04.2015 - 10.2019
- Setup and maintained Aruba Wi-Fi network across several locations
- Managed 120 + virtual servers (i.e. SQL, web, file, print, application) servers utilizing VMware platform
- Administered NetApp San, Nimble, Netgear, and Windows storage units at multiple locations
- Directly responsible for all network services (i.e. routing, switching, firewalls, MPLS & SD-WAN) utilizing FortiGate, Cisco, and Cisco Meraki
- Automated manual redundant tasks using various scripting tools and software suites (i.e. PowerShell, Varonis, Azure, Connectwise)
- Managed VoIP phone system across multiple geographically dispersed offices
- Maintained Microsoft ERP (Great Plains) platform including front and backend systems plus major upgrades
- Initiated and successfully completed 45 mid-large sized high visibility projects
- Oversaw all aspect of O365 and Azure environment
Sr. Network Engineer
TMone LLC
Des Moines, IA
02.2013 - 03.2015
- Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
- Conducted security assessments\audits and made recommendations for remote access, network appliances, servers and directory services security.
- Planned and implemented effective disaster recovery and business continuity solutions.
- Installed and configured network security solutions such as VPNs, Firewalls and intrusion detections and mitigation tools.
- Demonstrated success in dealing with firewalls, IDS/IPS, SEIM, access control and load-balancing.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Managed, tracked and coordinated problem resolution and escalation processes.
Network Systems Administrator
SuperFlow Technologies Group
Des Moines, IA
05.2008 - 01.2015
- Managed system-wide operating system and software deployments, as well as any related upgrade issues
- Created flowcharts, diagrams and other documentation using Visio
- Responsible for SQL server, databases, security, and upgrades
- Identified and immediately resolved issues with network devices, including firewalls, routers, and spam filters
- Hands on deployment and maintenance of Exchange 2003/2007/2010, application, file\print, web servers, and domain controllers
- Oversaw information and network security for 200 employees dispersed among four different locations
- Worked with several vendors for I.T. related purchases and projects
- Designed, tested, deployed, and tested again DR\BC scenarios
Sr. Network Systems Administrator
Bridgestone\Firestone AG Plant
Des Moines, IA
01.2011 - 01.2013
- Managed server backups via System Center Data Protection Manager
- Prepared productivity reports for IT Manager
- Deployed and managed Kaspersky AV throughout business for approximately 1,800 users
- Managed 120 Cisco switches including relevant Vlans, backups of relevant config. files, and upgrade\replace units as necessary
- Maintained VMware 5.5 environment encompassing approximately 200+ Windows and Linux machines
- Troubleshoot all application & network issues with production equipment on factory floor (i.e. tire machines) ensuring minimal loss of productivity
- Administer hundreds of scan guns on weekly basis ensuring inventory consistently up to date and no downtime incurred.
Network Engineer
Iowa Racing and Gaming Commission
Des Moines, IA
01.2009 - 01.2011
- Demonstrated success in dealing with Cisco firewalls, IDS/IPS, SEIM, access control and load-balancing.
- Managed 350+ servers per state procedural requirements.
- Designed, tested, and implemented DR\BC technical procedures.
- Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines.
- Maintained Active Directory platform in accordance with state compliance requirements.
- Utilized SolarWinds Kiwi Cat Tools for network automation and configuration management.
- Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.
Education
Bachelor of Arts - Business Administration And Management
William Penn University
2008
Associate of Applied Science - Applied Science, Management Information Systems
Iowa Valley Community College - Marshalltown Community College
2005
Skills
- Cloud Services Computing
- Root Cause Analysis
- Effective Communication
- Cyber Security Architecture
- Disaster Recovery Planning
- Information Security
- Team Leadership & Development
- Strategic Planning Budgeting
- Infrastructure management
- Strategy Implementation
- Team Collaboration
- VMware Virtualization
- Microsoft Active Directory
- New Technology Innovation
- Corporate Communications
- Technology Evaluations
- Data Governance
- Documentation
- Enterprise Technology
- Business Software Applications
- Cloud Strategy
- Budgeting and Resource Management
- Disaster Recovery Operations
- Vendor Relations
- Microsoft Office 365
- Strategic Vision
- Vendor Selection
- Technological Alignment
- Project Deadlines
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Software
Manage Engine tools
Microsoft 365
SolarWinds
VMware
Enterprise Mobility Security
DevOps
Varonis
Cisco Meraki
SQl Server
Azure
MDM
Timeline
Systems Analyst
WWT
03.2022 - Current
Project Engineer | Contractor
FiveNines
11.2021 - 02.2022
Sr Systems Engineer | Contractor
Medical Solutions
05.2021 - 11.2021
Data Center Engineer, Consultant
Microsoft
11.2020 - 01.2021
Sr Systems Engineer, Consultant
MassMarkets
03.2020 - 11.2020
I.T. Engineer, Consultant
Myriad Advisor Solutions
12.2019 - 02.2020
Sr. Network Architect
Bratney Companies
04.2015 - 10.2019
Sr. Network Engineer
TMone LLC
02.2013 - 03.2015
Sr. Network Systems Administrator
Bridgestone\Firestone AG Plant
01.2011 - 01.2013
Network Engineer
Iowa Racing and Gaming Commission
01.2009 - 01.2011
Network Systems Administrator
SuperFlow Technologies Group
05.2008 - 01.2015
Bachelor of Arts - Business Administration And Management
William Penn University
Associate of Applied Science - Applied Science, Management Information Systems
Iowa Valley Community College - Marshalltown Community College
Additional Information
- MPLS and SD-WAN architecture implementation
- SharePoint Design, build, and deployment, maintenance
- Reduced I.T. expenditures by $300k annually (1.5m over 5 yrs.)
- Digital Transformation\DevOps advocate
- Dynamics 365 CRM design, build, and integration
- Developed and executed mobile first strategy
- Seven years Azure experience
- Cultivate and maintain strategic relationships (Vendors, Leadership, Colleagues, Employees)
Network Engineering
- Cisco Routing & Switching
- Cisco Meraki
- HP Switches
- Fortinet\Fortigate
- VMware Networking
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