
Detail-oriented, organized and meticulous employee. Enthusiastic team player ready to contribute to company success. Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.
Installs, operates, maintains and performs limited field level maintenance on computer systems, Information Technology (IT) networks, and cable and wire communication systems. Performs system administration (SA) and maintains computers and servers within the computing environment (CE) and the network environment (NE). Performs network administration (NA); installs, configures and maintains network computing equipment within the network (i.e. routers, switches, desktop, and laptop computers). Performs duties associated with Communication Security (COMSEC) Account Management IAW AR 380-40. Provides SA to IT platforms in varying operational environments. Provides SA and direct support for digital management systems. Performs cyber security functions, provides the security services and attributes of availability, authentication, confidentiality, integrity and non-repudiation; verifies and implements network security policy vulnerabilities from cyber network defense teams; Network and IT management, which includes incident and problem processing, change request processing, availability management and user interaction. Assists in the planning, configuration, management, and monitoring of the local area network (LAN)
State Humanitarian Service Award: 2008
Leadership Development Course: 2009