Customer-oriented Store Manager offering over 20+ years of experience in operations, sales and service team. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals
Overview
25
25
years of professional experience
Work History
Assistant General Manager
City BBQ
High Point, NC
10.2023 - Current
Managed daily operations of the store, including scheduling and supervising staff.
Developed and implemented effective strategies to maximize sales and profits.
Conducted regular performance evaluations for employees to ensure quality standards were maintained.
General Manager
Biscuitville
High Point, NC
01.2015 - 08.2023
Built effective, smooth functioning teams capable of achieving company missions and goals,
Develop and implement a routine and system in shift management to check at regular intervals the points of control which directly affect guest service
Reviewing sales and labor cost to ensure efficient operation and that expenditures stayed within budget limitations
Restaurant Manager
Cracker Barrel
Greensboro, NC
01.2008 - 05.2014
Oversee the inventory and ordering of food and beverage, equipment, and supplies Monitor food preparation methods, portion sizes, and the overall presentation of food
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
General Manager
Ryan's family steakhouse
Asheboro, NC
11.1999 - 01.2008
Established and oversaw marketing and sales promotions to generate new business.
Set financial objectives and tracked expenses to achieve goals.