Adan Prado
Riverside,CA
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Service Manager/Outfield Technician
Stafford Lift Services
10.2019 - 09.2024
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Analyzed service reports to identify areas of improvement.
- Hired, trained and supervised team of service staff members to meet business goals.
- Communicate with customers to discuss service needs and offer available solutions.
- Resolved customer complaints in professional and timely manner.
- Review repair needed recommendations from technicians and prepare estimates for approval.
- Ordering parts.
- Prepare daily schedule for technicians depending on order of work urgency.
- Review all technicians works order and submit for billing.
- Supervised all shop work.
- Troubleshooting for recommendation repairs.
- Repair gasoline, LPG, Electric, and some experience on diesel forklifts.
- Perform maintenance and repairs.
- Rebuild transmissions on certain models.
- Preventative maintenance, and make any necessary recommendations for repairs.
- Make repairs as needed.
- Hydraulic hose replacement,
- Remove and reinstall engines.
- Coolant system repairs.
- Brake system repairs.
Outfield Technician
SCIE
09.2009 - 10.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Remove lift, tilt, steer and side shift cylinder and reseal.
- Remove mast and replace mast roller's.
- Water pump, timing belt, cylinder head and many more repairs.
Education
No Degree -
La Sierra High School
Riverside, CA1996
Skills
- Positive Attitude
- Team Leadership
- Multitasking and Organization
- Problem-Solving
- Customer Service
- Reliable and Responsible
- Team Collaboration and Leadership
- Scheduling and Coordinating
- Problem Resolution
- Computer Skills
- Trustworthy and Honest
- Bilingual English and Spanish
- Heavy Equipment Operation
Languages
Spanish
Native or Bilingual
Timeline
Service Manager/Outfield Technician
Stafford Lift Services
10.2019 - 09.2024
Outfield Technician
SCIE
09.2009 - 10.2019
No Degree -
La Sierra High School