Adan Rodriguez
Cedar Hill
Summary
Enthusiastic Dispatcher/Booker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Highly effective at maintaining tight schedules and keeping customers satisfied. Motivated to learn, grow and excel in the automotive industry.
Overview
12
12
years of professional experience
Work History
Field Service Supervisor
Primoris T&D Services
01.2023 - Current
- Improved customer satisfaction levels with prompt response to service requests and effective problem resolution.
- Ensured compliance with company policies, industry regulations, and environmental standards through diligent oversight of field activities.
- Facilitated communication between office personnel, subcontractors, and customers.
- Established strong relationships with clients through excellent communication skills and professional conduct.
Rebar Foreman
Southern Industrial Contractors
07.2021 - 06.2022
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Trained workers in proper methods, equipment operation and safety procedures.
- Directed projects according to schedule and quality demands.
- Inspected sights to evaluate safety, operations and crew performance against objectives.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Service Advisor, Dispatcher/Booker
Freedom Chevrolet Buick GMC By Ed Morse
10.2014 - 06.2021
- Established clear repair plans with line-item details of expected labor and parts costs.
- Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Consulted with customers to assess service requirements and produce accurate orders.
- Moved cars around lot to increase space efficiency.
- Documented problems and corrective actions to maintain records.
Billing Clerk
Rodriguez Steel
07.2012 - 08.2020
- Handled account payments and provided information regarding outstanding balances.
- Monitored outstanding invoices and performed collections duties.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Education
High School Diploma -
Cedar Hill High School
Cedar Hill, TX06.2012
Skills
- Communication
- Problem-solving
- Time Management
- Organization
Timeline
Field Service Supervisor
Primoris T&D Services
01.2023 - Current
Rebar Foreman
Southern Industrial Contractors
07.2021 - 06.2022
Service Advisor, Dispatcher/Booker
Freedom Chevrolet Buick GMC By Ed Morse
10.2014 - 06.2021
Billing Clerk
Rodriguez Steel
07.2012 - 08.2020
High School Diploma -
Cedar Hill High School
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