Adan Serratos
Santa Ana,CA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
24
24
years of professional experience
Work History
Manager-Server -food Runner- Bussed
Plant Food And Wine
01.2001 - 10.2022
- Worked with POS system to place orders.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Cultivated warm relationships with regular customers.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
Pool and Backyard Designer/builder
United Pools Inc.
12.2022 - Current
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
Skills
- Teamwork skills
- Dining room logistics
- Menu knowledge
- Customer service
- Ability to multitask
Timeline
Pool and Backyard Designer/builder
United Pools Inc.
12.2022 - Current
Manager-Server -food Runner- Bussed
Plant Food And Wine
01.2001 - 10.2022