Grace Valdez
Thornton,CO
Summary
Young hardworking professional willing to learn. Experienced server and customer service in restaurant setting. Courteous and friendly when directing customers to tables, products, giving directions and taking orders. Constantly finding new ways to exceed customers' expectations with personalized service. Does well with organization and is a reliable worker.
Overview
2
2
years of professional experience
Work History
Server, Food Runner, Host/Restaurant Busser
Doug's Day Diner
Thornton, CO
01.2022 - 08.2022
- Presenting the menu and helping customers select food.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Delivering a great customer experience.
- Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
Hostess/Busser, Food Runner
Carrabba's Italian Grill
Louisville, CO
06.2018 - 06.2019
- Assigned customers to tables suitable for needs and restaurant section rotation.
- Took to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cleared tables immediately after guests left in preparation for next party.
- Answered questions from restaurant patrons regarding menu items.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
Waitress, Server, Food Runner, Busser
Covenant Village Of Colorado Retirement Community
Westminster, CO
07.2017 - 04.2018
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Cleared tables immediately after guests left in preparation for next party.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
High School Diploma -
Monarch High School
Louisville, CO05.2021
Skills
- Interactive Communication Skills
- Menu/Product Memorization
- Teamwork Skills
- Composure Under Stressful Situations
- Dining Area Maintenance
- Organization Skills
- Food Preparation and Safety
- Customer Complaint Resolution
- Strategy Implementation
Timeline
Server, Food Runner, Host/Restaurant Busser
Doug's Day Diner
01.2022 - 08.2022
Hostess/Busser, Food Runner
Carrabba's Italian Grill
06.2018 - 06.2019
Waitress, Server, Food Runner, Busser
Covenant Village Of Colorado Retirement Community
07.2017 - 04.2018
High School Diploma -
Monarch High School
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