Rania Belfguira
McCordsville,IN
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Hostess/Food runner/Restaurant Busser/Export Assistant
Taxman Brewing
Fortville, Indiana
02.2025 - Current
- Managed reservation system to optimize table turnover and guest flow.
- Collaborated with team members to ensure smooth service during peak hours.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Assisted servers in bussing tables when needed during busy periods.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Assisted in preparing the restaurant for opening and closing shifts.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Ensured compliance with health and safety regulations at all times.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Delivered food orders swiftly to tables for enhanced guest satisfaction.
Middle school cheer coach
n/a
Fortville, IN
04.2024 - 12.2024
- Developed practice plans to enhance team performance and skills.
- Organized team events to promote camaraderie and teamwork among members.
- Taught cheerleading techniques and routines to ensure proper execution.
- Maintained safety standards during practices and performances to prevent injuries.
- Coordinated tryouts and selection processes for new team members.
- Led warm-up sessions to prepare athletes physically for practice activities.
- Demonstrated appropriate cheerleading techniques and safety measures to students.
Education
Mt. Vernon High School
Fortville, INSkills
- Customer service
- Team collaboration
- Communication skills
- Time management
- Leadership abilities
- Guest complaint resolution
- Guest engagement
- Interactive communication skills
- Phone etiquette
- Positive and professional
- Hospitality and accommodation
- Cleaning and sanitation
- Greeting guests
Timeline
Hostess/Food runner/Restaurant Busser/Export Assistant
Taxman Brewing
02.2025 - Current
Middle school cheer coach
n/a
04.2024 - 12.2024
Mt. Vernon High School