Krysta Marshock
Nampa,ID
Summary
Friendly host/customer service representative with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess/Restaurant Busser/Food Runner/Server
Joe Mommas Breakfast Eatery
Meridian, ID
03.2023 - 04.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Crew Member
Arby's
04.2022 - 07.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Custodian
Terry Reilly
08.2021 - 10.2021
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Education
High School Diploma -
Columbia High School
Nampa, ID05.2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Complex Problem-Solving
- Assertiveness
- Personal presentation
- Coordinating tasks
- Payment Processing
- work at a very fast pace
- handle very hot and heavy things
I love to roller skate
I have been roller skating for over 8 years and it is so much fun for me I personally go to the roller drome in Nampa but I also like to ride at a skate park sometimes or even just around town I can do all sorts of tricks. I also did roller derby for about a year maybe a year and a half I went against a lot of grown adults when i was only 14 at the time and I'll have to say it definitely was not easy but I did have a lot of fun and I always did my best!
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Work-life balanceFlexible work hoursStock Options / Equity / Profit SharingTimeline
Restaurant Hostess/Restaurant Busser/Food Runner/Server
Joe Mommas Breakfast Eatery
03.2023 - 04.2024
Crew Member
Arby's
04.2022 - 07.2022
Custodian
Terry Reilly
08.2021 - 10.2021
High School Diploma -
Columbia High School
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