Sydney Muai
Budd's Broiler
Richland,WA
1
Certification
5
years of professional experience
Dynamic restaurant host and busser with strong multitasking skills and a focus on customer service. Expertise in managing table turnover and collaborating with kitchen staff to deliver timely service and maintain high standards in guest satisfaction, while also managing front of house and interacting with guests.
Work History
Restaurant Hostess/Restaurant Busser/Food Runner
2 Years 2 Months- Managed reservation system, optimizing table turnover and guest flow.
- Collaborated with servers to coordinate seating arrangements during peak hours.
- Trained new hosts on customer service protocols and restaurant operations.
- Greeted and seated guests, ensuring a welcoming and efficient dining experience.
- Monitored wait times, communicating effectively with guests regarding estimates and updates.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Assisted servers by clearing and resetting tables efficiently.
- Maintained cleanliness of dining area to enhance guest experience.
- Monitored inventory levels of supplies and communicated needs to management.
- Collaborated with kitchen staff to ensure timely service and food quality.
- Delivered food items promptly to ensure guest satisfaction and efficient dining experiences.
Food Preparation Worker
3 Years- Prepared high-quality charcuterie boards, ensuring consistency in presentation and flavor balance.
- Collaborated with kitchen staff to streamline food preparation processes, enhancing overall efficiency.
- Maintained cleanliness and organization of food prep areas, adhering to safety and hygiene standards.
- Helped teach and lead classes for guests in pop-up shops and in charcuterie classes
Education
High School Diploma
- Completed AP course in Psychology
- Completed AP course in Literature and Composition
- Completed AP course in Language and Composition
Skills
Customer service
Guest engagement
Reservation handling
Table turnover
Dining room management
Sanitation practices
Supply restocking
Scheduling
Strong multitasking
Handling complaints
Professional appearance
Open and outgoing personality
Certification
- Washington State Food Handler's Card
- Microsoft Office Specialist: Word & Powerpoint Certification
Timeline
Restaurant Hostess/Restaurant Busser/Food Runner
Budd's Broiler
05.2024 - CurrentRead More
Food Preparation Worker
Charcuterie By Bree
12.2021 - 12.2024Read More
Kamiakin High School
High School Diploma
Read More