Dedicated employee with extensive experience in customer service and multitasking capabilities. Acknowledged for exceptional productivity and efficiency, with specialized skills in ABA therapy, patient care, and administrative functions. Focused on delivering effective care and support to clients, ensuring positive results in challenging environments. Eager to contribute to team success with a proactive mindset.
Work History
ABA Therapist
Able Autism Services
Snellville, Georgia
2025 - 2025
Ensured all therapy sessions were conducted in a safe, supportive environment conducive to learning.
Developed engaging activities to promote skill acquisition in clients.
Provided consistent feedback to clients during therapy sessions.
Utilized positive reinforcement methods to increase desired behaviors while decreasing challenging behaviors.
Registered Behavior Technician
Hidden Talents
Loganville, GA
2024 - 2025
Delivered 1:1 ABA therapy for children with (Autism Spectrum Disorder) (ASD) in-home settings using evidence-base behavior intervention strategies.
Utilized positive reinforcement and other behavior modification techniques to encourage progress.
Assisted clients in developing social skills through play-based activities and interactions with family members.
Ensured all therapy sessions were conducted in a safe, supportive environment conducive to learning.
Provided crisis intervention as needed to manage severe behaviors.
ABA Therapist
Apollo Behavioral
Dacula, Georgia
2022 - 2025
Implemented Applied Behavior Analysis (ABA) techniques to increase functional behaviors and decrease maladaptive behaviors.
Performed behavioral interventions to teach communication, social and daily living skills and reduce problematic behaviors.
Monitored client progress through the use of data collection systems and graphing techniques.
Worked effectively in team environments to make the workplace more productive.
Promoted positive relationships between family members by providing education on effective parenting strategies.
Utilized discrete trial training (DTT), and natural environment training (NET) methodologies.
Maintained updated knowledge through continuing education and advanced training.
Patient Care Technician\ Unit Secretary
Northside Medical Hospital
Atlanta, GA
2019 - 2024
Greeted and welcomed all patients, families and guest to floor.
Managed a multi-line phone system/call buttons by answering call lights promptly and appropriately to requests from patients, families, staff members.
Assisted with patient admissions, discharges and transfers.
Performed variety of delegated basic patient care services to support nursing functions and activities.
Promoted high patient satisfaction by resolving problems with knowledgeable and friendly service.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Assisted with patient admissions, discharges and transfers.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Used excellent verbal skills to engage patients in conversation and effectively determine needs and requirements.
Built and maintained working relationships with peers and upper management.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Implemented performance, high quality and efficiency measures to bring the best out of the Hospital.
Deli Associate
Kroger
Loganville, GA
2018 - 2019
Communicated effectively with deli counter customers to answer questions and make recommendations.
Completed orders by slicing, weighing, packaging and pricing meats and cheeses
Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
Gave exceptional customer service to guests during peak business periods.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Acquired new skills to support team and further accommodate customer needs.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery..
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
