Adaniel Rosario
Allentown
Summary
Dedicated individual with extensive experience in customer service and team leadership, excelling in roles that demand precision in a collaborative work environment and enhancing operational efficiency through practices of strong problem-solving and multitasking skills.
Overview
5
5
years of professional experience
Work History
Autozoner
Autozone
11.2023 - Current
- Deliver parts swiftly, enhancing client trust and Autozone's reputation
- Manage inventory with precision, reducing errors and boosting service efficiency
- Advanced skills on MS office/windows
- Build strong relationships, fostering a collaborative environment
- Assist in resolving complex customer inquiries, promoting knowledge sharing
- Contribute to continuous improvement, driving measurable results
Burger King Manager
Burger King
02.2023 - 11.2023
- Mentored new hires, enhancing team cohesion and boosting customer satisfaction
- Led operational improvements, reducing wait times and increasing satisfaction
- Initiated cross-training, enhancing staff versatility and efficiency
Packer
Crayola Factory
02.2022 - 01.2023
- Efficiently packed products, ensuring quality; reduced errors, boosting productivity by measurable results
- Fostered teamwork during high-volume periods, sharing best practices and mentoring new packers to enhance overall team performance
- Ensured meticulous product preparation and shipment accuracy
- Maintained an organized workspace, contributing to improved productivity
Package Handler
FedEx
06.2021 - 01.2022
- Handled packages efficiently, improving delivery speed and customer satisfaction
- Inspected packages for labeling and damage, reducing misrouting and enhancing accuracy
- Collaborated in high-pressure settings, optimizing package flow and boosting peak productivity
Crew Member
McDonald's
03.2020 - 04.2021
- Provided outstanding customer service, ensuring prompt service and a welcoming environment
- Efficiently managed multiple tasks in a fast-paced setting, consistently meeting targets
- Maintained high quality standards while achieving measurable improvements in service delivery
Education
High school diploma -
Innovative Arts Academy Charter School
Catasauqua, PA05-2022
Skills
- Team player
- Advanced skills on MS office/windows
- Direct Customer Service
- Problem solver
- Fast-learner
- Multitasker
- Hard working
- Positive and Open minded
- Bilingual
- Responsible and Reliable
- Time management
- Attention to detail
- Flexible and adaptable
Additional Information - Objective
Seeking an opportunity to progress and become a part of a great network.
Timeline
Autozoner
Autozone
11.2023 - Current
Burger King Manager
Burger King
02.2023 - 11.2023
Packer
Crayola Factory
02.2022 - 01.2023
Package Handler
FedEx
06.2021 - 01.2022
Crew Member
McDonald's
03.2020 - 04.2021
High school diploma -
Innovative Arts Academy Charter School
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