Diligent Healthcare professional with a demonstrated background in Claims, Appeals and benefit configurations. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgement.
Overview
12
12
years of professional experience
Work History
Benefit Configuration Analyst
Wipro
02.2018 - 12.2024
Reviews, analyzes and translates diagnostic procedural phrases into coded form
Configured and maintained medical benefits using NetworX, ensuring accurate claims adjudication.
Creates testing scripts for new and existing plans. Claim testing
Developed and maintained pricing rules for various reimbursement methodologies, including DRG, RBRVS, Per Diem, and Capitation models.
Uses the medical classification system to design the benefit packages with proper ICD-9, ICD-10 CPT-4, HCPCS for configuration into the Peradigm System
Experience with Institutional and professional medical billing
Fast learner, Able to handle complex issues
Sr. Claim Analyst and Appeal Coordinator
United Healthcare
02.2017 - 02.2018
Worked from home remotely
Demonstrates proficiency in determining if case requires creation of multiple complaint records and reviews correspond to determine classification and sub-type
Independently reviews the members’ case file to determine if representative/appellant is authorized party and if complaint is valid
Handled first and second level Claims as well as appeals
Sends Timely and accurate written correspondence to member, Authorized representative or provider advising of the resolution of their appeal
Claim Processor
Firstsource LLC
01.2016 - 01.2017
Working with HCFA 1500 understanding Medicaid and Medicare processing guidelines
Knowledge of HIPPA regulations, HCPCS coding CPT and ICD-9 coding
Working under pressure to meet processing timeframes while adhering to all productivity and quality requirements
Claims Processor
Staffing Now Agency - Freedom Healthplans
09.2012 - 05.2015
To process medical claims and perform quality work within deadlines with or without direct supervision
Working with commercial and Medicare insurance
Understanding and working with ICD-9 and CPT codes, UB, HCFA 1500, CSM 1500 forms
Knowledge of Medical Terminology Responsible for fully understanding all lines of business benefits, medical management processes, claim processing, and demographic change processes
Education
practical nursing -
erwin technical college
12.2019
Skills
Keyboarding (55-60wpm)
Xcelys
FACETS
QNXT
Networx Pricer
EPIC systems
Microsoft Exel
Fast learner
Remote work
Gaps In Employment
Any gaps in employment due to full time enrollment in school.