Adanna Grant

• Contributed to positive customer experiences by assisting with inquiries and locating desired merchandise quickly.
• Minimized backroom clutter by organizing overstock items systematically for easy retrieval when needed.
• Maintained compliance with company policies, local regulations, and industry standards while performing daily tasks efficiently.

I worked as a discovery guide at the Queens Zoo for multiple seasons. Some of my job responsibilities included:

• I provided informative, interactive, and engaging presentations to zoo visitors about animal behaviors, conservation efforts, and the zoo's exhibits, enhancing the educational experience for diverse audiences.
• conducted guided tours, animal encounters, and hands-on activities for school groups, families, and visitors of all ages, fostering a deeper understanding of wildlife and environmental issues.
• I assisted with the planning and execution of special events, seasonal programs, and community outreach initiatives, ensuring they ran smoothly and met educational goals.
• I interacted with visitors to answer questions, provide information about exhibits, and promote the zoo’s mission, helping to create a welcoming and informative atmosphere.
• I assisted with the upkeep and organization of exhibit spaces, ensuring they were clean, well-maintained, and conducive to both animal well-being and guest enjoyment.
• I actively supported the zoo’s conservation efforts by educating visitors on endangered species, habitat preservation, and the importance of environmental sustainability.

I worked for Aquatech as the pool attendant for the Ritz-Carlton. Some of my job responsibilities were to:

• Monitor pool areas to ensure the safety and well-being of guests, and enforce pool rules and regulations to prevent accidents and promote a safe swimming environment.
• Facility Maintenance: Ensured the cleanliness and sanitation of the pool deck, restrooms, and surrounding areas by conducting regular inspections, performing cleaning duties, and maintaining equipment.
• Check and maintain poolside equipment, such as chairs, umbrellas, and floats, ensuring they are in good working order and available for guest use.
• Monitor water quality and temperature, reporting any irregularities to ensure compliance with health and safety standards.
• Manage pool entry and exit, ensuring that only authorized individuals access the pool, and assist with maintaining orderly queues and schedules.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Doggy Be Good was a comprehensive dog daycare and grooming service, offering both pet care and grooming solutions for clients.

My job responsibilities included:

• Supervising the care and handling of pets in the kennel, ensuring a safe, clean, and comfortable environment for all animals.
• Coordinated daily tasks for a team of grooming assistants and volunteers, assigning responsibilities such as cleaning, feeding, and managing animal intake and departure.
• Greeting clients and managed check-ins, providing exceptional customer service while ensuring proper documentation for each animal’s care.
• Managing and monitoring the kennels, ensuring all dogs were properly secured, hydrated, and had adequate space during their stay.
• Developing and maintaining cleaning schedules and procedures to ensure a sanitary environment for both animals and staff.
• Assisted in training new staff and volunteers, teaching proper animal handling techniques and safety protocols.
• Collaborated with the grooming team to prepare pets for grooming services, including bathing, blow-drying, and general care.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

I volunteered as an assistant at a dog grooming facility. My job responsibilities were to:

• Ensure a clean, organized, and sanitary work environment for grooming operations, supporting groomers by maintaining high standards of hygiene and safety.
• Greet and assist customers with their pets, providing excellent service while managing intake, and directing pets to designated waiting areas.
• Be responsible for safely handling and securing dogs in individual kennels while awaiting grooming services, ensuring their comfort and well-being.
• Prepare dogs for grooming by performing tasks such as bathing, blow-drying, and brushing, ensuring pets are thoroughly cleaned and ready for the groomer.
• Collaborate with the grooming team to maintain a smooth workflow, demonstrating strong communication skills, and attention to detail when handling animals.