Marcia Matzenbacher
Greenwood,IN
Summary
Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Team member associate
Meijer
06.2022 - 07.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Team member
Joanns
10.2021 - 08.2022
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Assisted customers in selecting merchandise best suited to needs.
Stylist
StitchFix, OHIO
05.2021 - 09.2021
- Recorded notes for future reference about customers.
- Provided education and guidance to clients on fashion trends and styling techniques.
- Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
- Proposed accessories to complete outfits and complement clothing choices.
- Performed personal shopping functions on behalf of customers.
Warehouse Associate
Stitch Fix
12.2020 - 04.2021
- Executed quality control procedures to verify acceptable condition of goods.
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Checked and rechecked orders before packaging and shipping items.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Private Teacher
Mexico City
09.2015 - 05.2018
- Private classes in sewing techniques, research, development and manufacture of clothing and textile products.
Teacher
Universidade Tuiuti do Paraná
03.2001 - 08.2013
- Teaching classes on sewing techniques, Textiles and processes, for the Fashion Designer course.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Textile Teacher
PUC, Pontificia Universidade Catolica
01.2011 - 01.2013
- Teaching textile classes and textile processes.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Created and developed lesson plans to meet students' academic needs.
Business Owner
Fada Madrinha Bridal Shop
06.1999 - 07.2011
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted fittings and adjusted designs to produce comfortable and appealing final products for clients.
- Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
Professor
Raffles LaSalle College
01.2003 - 01.2004
- Teaching Pattern drafting classes, sewing techniques, and textile materials and processes for the Fashion Designer course.
- Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.
Education
Master of Arts - Specialist Fashion, Culture
Universidade Anhembi Morumbi
Sao Paulo - SP Brazil06.2005
Bachelor of Arts - Plastic Arts
Universidade Estadual Paulista UNICAMP
Campinas - SP - Brazil12.1996
Bachelor of Science - Textile Technology
Centro De Educacao Tecnologica "Paula Souza"
Americana - SP Brazil02.1993
Skills
- 30 years' experience in making, creating, designing, and executing dresses and clothes, for areas of fashion and haute couture and handicrafts in general
- Experience in teaching classes and creating materials for technical and university courses; in the fields of arts, fashion, and textiles;
- Customer Satisfaction
- Guest Relations
- Excellent People Skills
- Customer Needs Assessments
- Verbal Communication
- Multitasking Strengths
- Adapt to Diverse Groups
- Documentation and Recordkeeping
- Creative Solutions
Additional Information
Born in Brazil, Have lived in China for 4 years,
Have lived in Mexico for 3 years, being in USA since 2013.
Languages
English
Spanish
Portuguese
Timeline
Team member associate
Meijer
06.2022 - 07.2023
Team member
Joanns
10.2021 - 08.2022
Stylist
StitchFix, OHIO
05.2021 - 09.2021
Warehouse Associate
Stitch Fix
12.2020 - 04.2021
Private Teacher
Mexico City
09.2015 - 05.2018
Textile Teacher
PUC, Pontificia Universidade Catolica
01.2011 - 01.2013
Professor
Raffles LaSalle College
01.2003 - 01.2004
Teacher
Universidade Tuiuti do Paraná
03.2001 - 08.2013
Business Owner
Fada Madrinha Bridal Shop
06.1999 - 07.2011
Master of Arts - Specialist Fashion, Culture
Universidade Anhembi Morumbi
Bachelor of Arts - Plastic Arts
Universidade Estadual Paulista UNICAMP
Bachelor of Science - Textile Technology
Centro De Educacao Tecnologica "Paula Souza"
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