Ada Pearl Johnson
Summary
I'm a Security professional with 4 years of security experience. My ability to combining strategy thinking and hands-on experience to deliver solutions and result. I can demonstrate strong communication and teamwork skills, eager to brings positive attitude and commitment to continuous learning and growth. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Security Officer
Inter-Con Security
2100 Burlingame Ave SW Wyoming MI 49509
02 2025 - 08.2026
- Greeted guests professionally and courteously, prioritizing safety and creating welcoming environment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain a safe environment.
- Investigated suspicious activities promptly to ensure immediate response and enhance security of premises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Managed access control systems, ensuring accurate records of employee badges for restricted areas were consistently maintained.
- Verified identification of individuals entering facility to enhance security protocols. of persons entering and exiting facility to eliminate unauthorized visitors.
Security Officer
Allied Universal Security Services
2100 Burligame Ave Wyoming MI 49509
02 2024 - 02 2025
- Conducted pre-employment background checks to maintain a secure workforce environment.
- Trained new Security Officers on company policies, ensuring consistent adherence to established procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Protected facility and property by patrolling premises and monitoring surveillance systems.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
Security Officer
American Security
Milwaukee, WI
01 2023 - 07 2023
- Conducted regular patrols of key areas to identify and mitigate security risks.
- Patrolled and monitored premises by foot.
- Responded promptly to incidents, securing the area and reporting details accurately.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Security Officer
GT Private Detective Agency
Milwaukee, WI
01 2023 - 06 2023
- Responded swiftly to incidents and assessed situations for potential security threats.
- Prevent theft and vandalism by maintaining a visible presence and monitoring CCTV
- Conduct regular patrols tours on premises to enhance safety
- Report all unusual, unauthorized, and illegal activity on premises.
- Provide exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Merchandise Associate
Habitat For Humanity
Milwaukee, WI
01 2020 - 12 2022
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Cleared displays of damaged and expired items to ensure product quality.
Customer Service Cashier
Home Depot
Rochester, NY
01 2019 - 12 2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
High School Diploma -
Gates-Chili High School
Rochester, NY06-2019
Skills
- Safety and Security
- Security Screening
- Customer Service
- Safety Regulations
- Fire prevention
- Accident investigations
- Report writing
- Perimeter Patrol
- Traffic Control
- Building security
- Emergency Response
- Surveillance
- Security camera monitoring
- De-escalation techniques
Certification
- Enterprise security consultanting and Training INC - 1/6/2024-1/6/2023 8 hours Course
- NYS Security guard license
Timeline
Security Officer
Inter-Con Security
02 2025 - 08.2026
Security Officer
Allied Universal Security Services
02 2024 - 02 2025
Security Officer
American Security
01 2023 - 07 2023
Security Officer
GT Private Detective Agency
01 2023 - 06 2023
Merchandise Associate
Habitat For Humanity
01 2020 - 12 2022
Customer Service Cashier
Home Depot
01 2019 - 12 2019
High School Diploma -
Gates-Chili High School