Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Adara Abraham

Miami,FL

Summary

Motivated Student and Former Administrative professional with experience in risk assessment, policy development and client engagement. Dependable in Finance and marketing. Committed to holding the highest ethical standards and maintaining customer trust and satisfaction.

Overview

3
3
years of professional experience

Work History

Administrative Intern

Nagico Insurances
Basseterre , Saint Kitts
06.2025 - 08.2025
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Scanned documents into digital formats for storage on shared drives or emailing purposes.
  • Assisted with customer inquiries and provided timely information.
  • Maintained positive working relationship with fellow staff and management.

Underwriting Customer Service Representative

Nagico Insurances
Basseterre , Saint Kitts
10.2023 - 08.2024
  • Processed policy applications, renewals, endorsements and suspensions and cancellations through company systems.
  • Informed customers on the various coverage options and benefits available, as well as Identified opportunities for referall to additional coverages offered, ie. Life and Medical Insurance.
  • Mentored newer team members and managed employee relationships.
  • Assisted marketing team with developing promotional strategies.

Promotional Representative

Poise SKN
Basseterre, Saint Kitts
02.2022 - 12.2023
  • Interacted with customers face-to-face to describe or assist with the use of company products and services.
  • Distributed marketing items, designed to increase brand or product awareness among target audiences.
  • Participated in team meetings for training and to discuss strategies for upcoming promotions and events.
  • Handled rejection and hostile situations in a professional and level-headed manner.

Administrative and Tech Intern

Government of St.Kitts & Nevis- Department of Tech
Basseterre, Saint Kitts
03.2023 - 04.2023
  • Supported IT manager with department clerical tasks.
  • Assisted in troubleshooting technical issues for government staff and operations.
  • Provided training to staff members of other Government Ministries on the use of Microsoft 365.
  • Attended meetings related to the organizations daily and emergency protocols.

Education

Associate of Arts - Office Administration And Management

Clarence Fitzroy Bryant College
Saint Kitts
02-2024

High School Diploma -

The Immaculate Conception Catholic School
Saint Kitts
11-2022

BBA - International Relations

Florida International University
Miami, FL

Skills

  • Compliance Trained Risk Assessment
  • Organizational development
  • Customer relationship management
  • Team collaboration
  • Problem-solving
  • Presentation development

Affiliations

  • National TVET Scholar- Clarence Fitzroy Bryant College
  • Summa Cum Laude- Clarence Fitzroy Bryant College
  • Awarded best Office Administration and Management Student for the class of 2023
  • Clarence Fitzroy Bryant College Deans List - 2021-2023
  • St.Kitts and Nevis CSEC Examinations Merrit List

Accomplishments

  • Freelance Promotional Representative
  • Freelance Hairstylist
  • Saint Kitts Carnival Committee Volunteer
  • Graduating Class Treasurer
  • Volleyball- Saint Kitts Nevis Amateur Volleyball Association

Languages

English
Native/ Bilingual
French
Limited

Timeline

Administrative Intern

Nagico Insurances
06.2025 - 08.2025

Underwriting Customer Service Representative

Nagico Insurances
10.2023 - 08.2024

Administrative and Tech Intern

Government of St.Kitts & Nevis- Department of Tech
03.2023 - 04.2023

Promotional Representative

Poise SKN
02.2022 - 12.2023

Associate of Arts - Office Administration And Management

Clarence Fitzroy Bryant College

High School Diploma -

The Immaculate Conception Catholic School

BBA - International Relations

Florida International University

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