ADAYA D. ALSTON
New York,NY
Summary
Medical Accounts Receivable Associate with the ability to meet challenging situations and critical deadlines. Skillful at processing data, keeping records and interfacing with clients.
Overview
6
6
years of professional experience
Work History
Medical Biller, Accounts Receivable
Pediatric and Adolescent Medicine
05.2023 - Current
- Enhanced revenue by identifying and resolving billing discrepancies in patient accounts.
- Improved cash flow by negotiating payment plans with patients experiencing financial difficulties.
- Updated and maintained patient accounts within the billing system, ensuring accurate records for future invoicing and reimbursement processes.
- Provided exceptional customer service while addressing patient inquiries regarding billing issues or concerns.
- Verified insurance of patients to determine eligibility.
- Collected payments and applied to patient accounts.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Monitored outstanding invoices and performed collections duties.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
Accounts Receivable Associate
Gramercy Surgery Center
07.2018 - 03.2020
- Reviewed Collections and Aging Reports to take appropriate action with insurances, patient and/or physician’s office
- Resolved outstanding insurance balances by using various collection methods to follow up with guarantors and third party carriers
- Followed up on all billing related appeals and submitted requested documents to insurances to rectify claim
- Corrected billing errors for resubmission in a timely manner
- Maintained knowledge of payer specific requirements for billing, claims, resubmission and appeals
- Arranged payment schedules based on patient’s financial situation.
Education
Communications, Public Relations
William Paterson University
Certificate as Medical Billing and Coding Specialist -
Micropower Computer Institute
New York, NYSkills
- Strong Client Relations Skills
- Aging Reports Analysis
- Account Reconciliation
- Billing Dispute Resolution
Timeline
Medical Biller, Accounts Receivable
Pediatric and Adolescent Medicine
05.2023 - Current
Accounts Receivable Associate
Gramercy Surgery Center
07.2018 - 03.2020
Communications, Public Relations
William Paterson University
Certificate as Medical Billing and Coding Specialist -
Micropower Computer Institute
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