Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Volunteer

SHANNON SHANE

Reno,NV

Summary

Seeking a full time position with a company that would utilize and challenge skills and knowledge. Competent Medical specialist bringing 20 years of experience carrying out multiple functions in high volume environments. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.

Overview

29
29
years of professional experience

Work History

Medical Biller, Accounts Receivable

Spine Nevada
Reno, NV
12.2013 - Current
  • Receive Physical therapy orders from Physicians, Call patients to schedule
  • Liaison between Renown Telemedicine and Spine Nevada
  • Create and maintain patients charts
  • Obtain authorizations and benefits from insurances, create estimate sheets
  • Maintain a log of all referrals, assist with month end and year end reporting from two systems including excel
  • Train new hires on scheduling and authorizations for physical therapy
  • Previously scheduled new patients for PMR, Surgery and PMR procedures
  • Adhered to established standards to safeguard patients' health information.
  • Gathered information from multiple sources to simplify billing and organize accounts.

Clinic Supervisor

Eastern Plumas Health Care
Portola, CA
05.2003 - 12.2013
  • Scheduling for Clerical and Clinical staff, Support Medical Records and Clerical staff
  • Update and maintain Provider schedules in Healthland systems
  • Liaison between clinics, business office, hospital and IT
  • Review and process timecards for staff and providers
  • Review and resolve patient complaints
  • Type memos and letters, create forms
  • Assisting with referral and authorizations, having streamlines this process by implementing new system
  • Which decreased denials
  • Calculate copayment amounts based on insurance variables
  • Assistance with month end and year end reporting
  • Including updating and maintaining reports that consolidate information for 4 locations
  • Travel to outlining clinics
  • Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance
  • Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential

Office Manager

Harco
Reno, NV
06.1993 - 01.2003
  • Accounts payable and receivables
  • Process and maintained all employee payroll
  • Process driver Invoicing for billing
  • Update and maintain drivers records
  • Prepare accounting forms for staff reimbursement and vendor payment
  • Liaison with health insurance broker
  • Process month end and year end reporting
  • Including and maintaining financial reports
  • Maintained commercial vehicle records
  • Pursued outstanding accounts
  • Assist with computer issues/updates

Education

Microsoft office -

Truckee Meadow Community College

High school diploma - undefined

Reed High School
1981

Skills

  • PROFESSIONAL SKILLS
  • Knowledgeable in Microsoft office, Outlook, Adobe, Phreesia, Mitel, Intergy, Microsoft teams, strong aptitude managing concurrent projects
  • Excellent at providing friendly service and help, Ability to handle sensitive information effectively, Proven problem solving skills
  • Insurance Claim Requirements
  • Reviewing Patient Information
  • Past Due Balance Management
  • Claim Processing
  • Teamwork and Collaboration
  • Account Reconciliation
  • Customer service support

Affiliations

Administrator at Horizon Church, Kids department. Volunteer at City Ministries, Blessing Box food pantry. Previous volunteer, Center for Adaptive Riding and Board member

Timeline

Medical Biller, Accounts Receivable

Spine Nevada
12.2013 - Current

Clinic Supervisor

Eastern Plumas Health Care
05.2003 - 12.2013

Office Manager

Harco
06.1993 - 01.2003

Microsoft office -

Truckee Meadow Community College

High school diploma - undefined

Reed High School
SHANNON SHANE