Adaysia Walker
East Orange
Summary
Co-owner of J&A Products with a track record in strategic planning and customer satisfaction enhancement. Excelled in small business operations and security management at The Family business (J&A Products), showcasing strong decision-making and customer service skills.
Retail professional with strong background in customer service and retail operations. Proven ability to adapt to changing store needs and work collaboratively with team members. Known for reliability, flexibility, and strong communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Co- Owner
J&A Products
02.2022 - Current
- Collaborated with owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Managed and executed security operations to ensure a safe environment.
- Ensured security and monitored product inventory.
- Managed retail operations to ensure optimal customer satisfaction and sales performance.
- Provided exceptional customer service, ensuring client satisfaction and loyalty.
Team Member
Wendy's Fast Food
11.2023 - 06.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Team Member
Wendy's
02.2022 - 08.2022
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
Education
High School Diploma -
Technology High School
Newark, NJ06-2024
Skills
- Customer service
- Security
- Small business operations
- Customer relations
- Decision-making
- Sales strategies
- Records management
- Strategic planning
- Systems management
- Inventory management
- Goal setting
Accomplishments
I am a very hard working person and is very dedicated to what ever I put my mind to. I've earned many medals in track and has Gotten scholarships but chose not to proceed with that. I've also gotten an award for being great and supportive in the gym.
Certification
I have my SORALicense.
physical fitness
i am very fit and I am very capable of lifting 50lbs if needed.
Languages
English
Native or Bilingual
Timeline
Team Member
Wendy's Fast Food
11.2023 - 06.2024
Co- Owner
J&A Products
02.2022 - Current
Team Member
Wendy's
02.2022 - 08.2022
High School Diploma -
Technology High School