ALDO ALONZO
Miami
Summary
Bilingual hospitality professional with over seven years of experience providing attentive, professional service in fast-paced restaurant environments. Skilled in guest relations, high volume service, POS systems, cash handling, and supporting efficient front of house operations. Recognized for strong communication, reliability, attention to detail, and the ability to remain composed during busy service. Fluent in english and spanish with a genuine commitment to providing every guest with a welcoming and memorable experience.
Overview
9
9
years of professional experience
Work History
Food Runner /Restaurant Busser
Pura Vida Restaurant
MIAMI
09.2025 - 07.2026
- Delivered food and beverages to tables accurately, ensuring customer satisfaction and timely service during high-volume breakfast and lunch.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Maintained clean, organized dinning areas that reflected the restaurant's hospitality standards.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Kept the dinning area clean and reset tables quickly between guest, supporting faster turnover.
Team Member
Pizza Hut
Tallahassee, FL
01.2022 - 01.2024
- Delivered fast, friendly service while accurately managing customer orders in a high-volume restaurant environment.
- Processed cash, credit, and digital payments while maintaining accurate cash drawer balances.
- Worked closely with kitchen staff and front desk team members to keep orders moving efficiently during busy meal periods.
- Resolved customer concerns professionally and courteously, helping maintain positive guest experience.
- Maintained cleanliness and organization of workstations while following food safety standards.
Fine Dining Server
THE BOL RESTURANT
Hollywood, FL
03.2018 - 11.2020
- Delivered attentive, personalized service in an upscale dining environment while creating memorable guest experiences.
- Guided guest through menu selections with confidence and professionalism.
- Managed guest inquiries and resolved issues promptly to maintain satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Responded promptly to guest request and resolved concerns while maintaining a polished dinning experience.
Food Server / Restaurant Busser
Bocas Grill
Miami, FL
02.2018 - 11.2020
- Supported servers by delivering food accurately and efficiently during busy service periods.
- Maintained dining room cleanliness and ensured tables were prepared promptly for incoming guest.
- Assisted with training new team members on restaurant procedures and service expectations.
- Communicated effectively with kitchen staff to ensure smooth service flow.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
Lifeguard
Miami-Dade County
Miami-Dade, FL
01.2018 - 2024
- Supervised pool activities, ensuring adherence to safety protocols and regulations.
- Responded quickly and effectively to emergencies while remaining calm under pressure.
- Trained new lifeguards in safety procedures, rescue techniques, and emergency response protocols.
- Performed opening and closing inspection to maintain a clean and safe facility.
- Documented incidents accurately and communicated professionally with guest and management.
Education
Associate of Arts -
Tallahassee Community College
06-2025
Skills
- Guest Experience & Hospitality
- Upselling & Menu Knowledge
- Multitasking
- Cash Handling & POS
- Staff training
- Fast learner & Adaptable
- Team Collaboration
- Effective communication
Timeline
Food Runner /Restaurant Busser
Pura Vida Restaurant
09.2025 - 07.2026
Team Member
Pizza Hut
01.2022 - 01.2024
Fine Dining Server
THE BOL RESTURANT
03.2018 - 11.2020
Food Server / Restaurant Busser
Bocas Grill
02.2018 - 11.2020
Lifeguard
Miami-Dade County
01.2018 - 2024
Associate of Arts -
Tallahassee Community College