Addam Williams
Kankakee,IL
Summary
Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.
Overview
11
11
years of professional experience
Work History
Direct Support Professional
Help at Home Senior Care
Bradley, IL
12.2023 - 10.2024
- Provided guidance and support to ensure safety of individuals served.
- Facilitated social interactions between participants and their peers in the community.
- Assisted in planning and implementing recreational activities for participants.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Youth Counselor
Cunningham Children's Home
Urbana, IL
01.2022 - 11.2023
- Participated in continuing education courses related to counseling techniques and adolescent development.
- Provided individual, group, and family counseling services to youth.
- Educated families about available community resources for their children's needs.
- Facilitated psychoeducational workshops on topics such as anger management, communication skills, and problem solving.
- Engaged in regular supervision sessions with program managers and supervisors to review cases and update clinical practice methods.
- Promoted a safe environment by enforcing rules and regulations while supervising youth activities.
Direct Support Professional
Kankakee Terrace
Kankakee, IL
06.2021 - 12.2022
- Transported staff and clients to and from home and appointments needed
- Collaborated with other staff members to develop individualized service plans for each participant.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Provided guidance and support to ensure safety of individuals served.
- Facilitated social interactions between participants and their peers in the community.
- Assisted in planning and implementing recreational activities for participants.
Youth Care Professional
Indian Oaks Academy
Manteno, IL
11.2018 - 08.2021
- Adhered to HIPAA regulations regarding confidentiality of client information.
- Collaborated with school personnel to develop educational plans for clients.
- Provided individual and group counseling to adolescents in a residential setting.
- Engaged in recreational activities with clients such as sports, art therapy, movies.
- Encouraged positive social skills development through role modeling and guidance.
- Transported residents between facilities following safety guidelines and rules set forth by the organization.
DSP (Direct Support Professional)
Good Shepard Manor
Momence, IL
03.2018 - 10.2018
- Worked with dd individuals
- Cooked and cleaned
- And passed medication
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Consulted with client care team to continually update care plans.
Deli Associate
Walmart
Kankakee, IL
04.2017 - 07.2018
- Cooked food and packaged orders and sliced meat
- Greeted customers, provided excellent customer service, and answered questions regarding deli products.
- Maintained cleanliness of deli area, including tables and counters.
- Checked expiration dates on packaged goods before placing them on display.
BDC Representative
Phillips Chevrolet
Bradley, IL
06.2017 - 02.2018
- Made outbound calls and took inbound calls set appoinments and confirmed sales shows
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Assisted customers with inquiries, product selection, ordering, and scheduling appointments.
- Participated in team meetings to discuss best practices for BDC operations.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Provided support to other BDC representatives as needed.
Sales Associate
Boost Mobile
Bradley, IL
08.2016 - 04.2017
- I sold phones and the accessories and phone plans
- Tracked sales performance metrics to identify trends in market place.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
Janitorial Services
Norgaard cleaning service
Kankakee, IL
09.2016 - 01.2017
- Cleaned office buildings and businesses mopped swept vacuumed and took out trash
- Provided light janitorial services such as sweeping floors, emptying trash cans, and wiping down surfaces as needed.
- Drafted contracts for outside service providers related to facility needs such as security, janitorial services or landscaping.
- Collaborated with other departments such as engineering, janitorial services.
- Coordinated with management to ensure that all janitorial services were performed according to established standards.
Concessions Worker
Legends Sporsex
Bourbonnais, IL
06.2016 - 01.2017
- Worked concessions scheduled events and cleaned after the day was over
- Ensured compliance with health and safety regulations.
- Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
- Labeled containers with product names and prices prior to stocking shelves.
- Set up condiments such as ketchup, mustard and relish for use by customers.
Crew Member
Arbys
Bradley, IL
10.2013 - 11.2016
- I took orders greeted customers and made food
Overnight Stocker
Jewel Osco
Bourbonnais, IL
10.2013 - 04.2014
- Stocked shelves once the store was fully closed
Education
High school or equivalent - General studies
Bradley Bourbonnais community highschool
Bradley, IL05.2012
Skills
Patient monitoring
Medication administration
Behavioral support
Transportation logistics
Social skills training
Client advocacy
Activity planning
Crisis intervention Conflict resolution
Decision-making support
Report writing
First aid and safety
Behavior redirection
Health and safety requirements
Client documentation
Timeline
Direct Support Professional
Help at Home Senior Care
12.2023 - 10.2024
Youth Counselor
Cunningham Children's Home
01.2022 - 11.2023
Direct Support Professional
Kankakee Terrace
06.2021 - 12.2022
Youth Care Professional
Indian Oaks Academy
11.2018 - 08.2021
DSP (Direct Support Professional)
Good Shepard Manor
03.2018 - 10.2018
BDC Representative
Phillips Chevrolet
06.2017 - 02.2018
Deli Associate
Walmart
04.2017 - 07.2018
Janitorial Services
Norgaard cleaning service
09.2016 - 01.2017
Sales Associate
Boost Mobile
08.2016 - 04.2017
Concessions Worker
Legends Sporsex
06.2016 - 01.2017
Crew Member
Arbys
10.2013 - 11.2016
Overnight Stocker
Jewel Osco
10.2013 - 04.2014
High school or equivalent - General studies
Bradley Bourbonnais community highschool