I am a detail-oriented team player with strong organizational skills. I enjoy talking and working with individuals one on one to create unique experiences that leave a positive impact on the company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Key Holder/Sales Lead
Plato's Closet Batavia
03.2022 - Current
Ensured customer satisfaction
Analyzing products brought in by customers and determining their worth to be bought and sold by the company
Opening the store, getting it prepared for the day
Managing and accounting for all transactions during shifts
Using clear and concise communication to manage other employees
Using teamwork to accomplish goal-oriented tasks
Closing the store focusing on cleaning and creating an aesthetically pleasing environment
Effectively communicated and answered questions via phone.
Stylist/Sales Associate
Banana Republic
08.2021 - 03.2022
Greeted clients in a friendly and professional manner
Responsible for resolving all customer complaints
Processed customer transactions
Helped ensure customer satisfaction
Completed tasks set by supervisor in a timely manner with attention to detail.
Lifeguard, Swim Instructor, Front desk
Pepper Valley Pool
06.2018 - 08.2021
Kept guests and their children happy and safe at all times
Checked guests and residents in to the pool
Handled guest complaints in a professional manner
Lifeguard, CPR, AED, and first aid certification and training
Experience working in high-stress environments
Swim instructor to children ages 2-13.
Education
High school diploma -
Geneva Community High School
Geneva, IL
05.2020
Skills
Organizational Skills
Customer service
Time management
Phone etiquette
Communication skills
Typing
Microsoft Word
Microsoft Access
Microsoft Excel
Microsoft Powerpoint
Computer skills
Certification
First Aid Certification
CPR Certification
AED Certification
Driver's License
Personal Information
Willing To Relocate: Anywhere
Assessments
Customer focus & orientation, Proficient, 11/01/21, Responding to customer situations with sensitivity
Timeline
Key Holder/Sales Lead
Plato's Closet Batavia
03.2022 - Current
Stylist/Sales Associate
Banana Republic
08.2021 - 03.2022
Lifeguard, Swim Instructor, Front desk
Pepper Valley Pool
06.2018 - 08.2021
High school diploma -
Geneva Community High School
First Aid Certification
CPR Certification
AED Certification
Driver's License
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