ADDIE BALLARD
Indianapolis,IN
Summary
I am in an experienced individual in retail, management, banking, cash handling, and customer service with over five years of experience. I possess strong communication skills and enjoy working in a team setting or confidently on my own. I have worked in management and retail for 5 years. I am looking to further expand my experience and for new challenges. The retail and or business world has captivated me because, of its adaptability and the opportunities to meet and build strong relationships with new people.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Banker I
Fifth Third Bank
08.2022 - Current
- Follow operational standards, promoting security, risk management and compliance.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Educated customers on variety of retail products and digital solutions, enhancing customer experience look
- Cross-sold bank products and services to meet customer needs and provide options.
PINK Manger
VICTORIA'S SECRET PINK
03.2020 - 07.2022
- Established strategic goals by gathering prior data and sales and making a plan for floorsets, sales, and more.
- Coached and motivated team, driving higher sales and deliver excellent customer service
- Assigned, and delegated tasks and responsibility to employees throughout the day
- Communicated plans and actions to meet goals
- Hired and trained employees, encouraging and helping individuals adapt to their new job roles
- Accomplished multiple tasks within established timeframes.
Brand Representative
Abercrombie & Fitch
06.2021 - 09.2021
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Competed online orders and fulfilled shipment.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Completed floorsets, filled floor, and rang up customers.
Brand Representative
HOLLISTER CO
05.2017 - 01.2021
- Provide great customer service by anticipating and responding to customer needs
- Showed understanding of customer's personal style and preferences when offering product advice.
- Always initiate conversations and connect with the customer by communicating in a genuine way
- Drive sales by knowing and using personal testimony for the brand.
Education
towards Bachelor of Science (B.S - Nursing
Indiana University Bloomington
Bloomington, IN05.2021
High School Diploma -
Triton Central High School 46126
Fairland, IN05.2020
Skills
- Banking
- Regulatory Compliance
- Cash Handling
- Accounting and Finance
- Customer Service
- Time Management
- Bookkeeping
- Meeting Planning
- Staff Development
Certification
- Certified Notary, Fifth Third Bank - 2022-2030
Additional Information
Certified Notary Republic
Timeline
Personal Banker I
Fifth Third Bank
08.2022 - Current
Brand Representative
Abercrombie & Fitch
06.2021 - 09.2021
PINK Manger
VICTORIA'S SECRET PINK
03.2020 - 07.2022
Brand Representative
HOLLISTER CO
05.2017 - 01.2021
towards Bachelor of Science (B.S - Nursing
Indiana University Bloomington
High School Diploma -
Triton Central High School 46126