Addie Jenkins
Boulder,CO
Summary
Dynamic leader with a proven track record at Whole Food Market, adept in task delegation and renowned for adaptability and reliability in meeting dynamic operational needs. Excelled in reducing shrink rates and boosting sales through innovative merchandising and product knowledge training. Skilled in fostering team growth and adaptability, ensuring peak performance and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Produce Team Trainer
Whole Food Market
08.2020 - 09.2024
- Implemented innovative strategies to reduce shrink rates while maintaining optimal freshness of products on display.
- Assisted in achieving store sales targets through exceptional merchandising techniques and product knowledge training.
- Successfully resolved customer concerns through attentive listening, effective communication, and swift problem-solving actions.
- Facilitated onboarding\training for new team members, scheduled monthly training hours for all members in my department to maintine compliance, and used huddles with my department to inform and inspire culture in our company.
- Promoted a culture of continuous improvement by encouraging team member feedback and incorporating suggestions into updated training materials.
- Provided constructive feedback during performance evaluations, supporting team members in their career growth goals within the company.
Bartender\Server
Via Toscona
06.2014 - 11.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender Shift Manager
Parkway Sports Bar and Grill
02.2010 - 07.2015
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender Shift Manager
Old Louisville Inn
02.2007 - 03.2012
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Motivated staff to perform at peak efficiency and quality.
Education
Special Education
University of Toledo
Toledo, OHSkills
- Task delegation
- Staff scheduling
- Product display
- Product knowledge expertise
- Adaptability and flexibility
- Leadership development
Accomplishments
Awarded team member of the year in my store 2023!
Languages
American Sign Language
Limited Working
Timeline
Produce Team Trainer
Whole Food Market
08.2020 - 09.2024
Bartender\Server
Via Toscona
06.2014 - 11.2019
Bartender Shift Manager
Parkway Sports Bar and Grill
02.2010 - 07.2015
Bartender Shift Manager
Old Louisville Inn
02.2007 - 03.2012
Special Education
University of Toledo