Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Addie Johnston

Gardnerville,NV

Summary

Skilled Phlebotomist with extensive experience at Carson Valley Health and Northern Inyo Hospital, known for exceptional patient care and venipuncture expertise. Excelled in maintaining accuracy and efficiency in specimen handling, while fostering positive patient relationships. Demonstrated adaptability and professionalism, enhancing patient trust and streamlining procedures for better outcomes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Phlebotomist

Carson ValleyHealth
10.2022 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.

Phlebotomist

Carson Tahoe Hospital
01.2021 - 10.2022
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.

Admissions Representative

Northern Inyo Hospital
04.2015 - 01.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

Associate of Science - Registered Nursing

Carrington College
Reno, NV
02-2026

Associate of Science - Applied Science

Cerro Coso College
Bishop, CA
05-2003

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Butterfly needle technique
  • Venipuncture expertise
  • Blood collection techniques
  • Pediatric phlebotomy
  • Syringe method
  • Quality control guidelines
  • Laboratory procedures understanding

Certification

  • Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
  • Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
  • Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).

Timeline

Phlebotomist

Carson ValleyHealth
10.2022 - Current

Phlebotomist

Carson Tahoe Hospital
01.2021 - 10.2022

Admissions Representative

Northern Inyo Hospital
04.2015 - 01.2021

Associate of Science - Registered Nursing

Carrington College

Associate of Science - Applied Science

Cerro Coso College

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Addie Johnston