Addis Ayalew

• Maintained strict confidentiality when handling sensitive client information during all aspects of an investigation.
• Contributed to positive company reputation through commitment to quality service and continuous improvement of investigative skills.
• Refined internal workflows within the investigation team to streamline communication and improve overall productivity levels.
• Developed customized investigative strategies for each case, maximizing success rates in locating individuals and assets.

Primary Duties and Responsibilities

• Locate customers using basic and advanced skip tracing tools
• Communicate with third parties for the purpose of acquiring customers’ location information
• Search private databases, public records and the world wide web
• Review and analyze credit applications and reports
• Verify customer information
• Keep notes of customers’ accounts for next action
• Meet and exceed company and client goals
• Comply with all federal, state and local regulations
• Comply with all office policies and procedures

• Technical sales support specialist provide technical advice to customers. Resolve product or service requests regarding technical issues. Provide troubleshooting assistance for customer orders along with sales.

Responsibilities:

• Self-motivated, with a strong sense of personal responsibility.
• Answer/make phone calls
• Write up orders online
• Box/ship orders out
• Sell equipment to current or new clients
• Technical support
• Travel to shows to promote business
• Communication
• Leadership