Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Frequently praised as hardworking by peers and can be relied upon to help achieve organizational goals.
Overview
16
16
years of professional experience
Work History
Recruiter
Aerotek
Louisville, KY
02.2023 - Current
Conducted comprehensive candidate screenings to identify top talent for various roles.
Developed and maintained strong relationships with clients to understand hiring needs.
Utilized ATS tools to streamline recruitment processes and improve candidate tracking.
Trained junior recruiters on best practices in sourcing and interviewing techniques.
Implemented innovative sourcing strategies to enhance talent acquisition efforts.
Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
Business Owner
The UPS Store
Louisville, KY
12.2017 - 11.2022
Hired skilled personnel to handle challenges of a day to day retail store and managed 5-7 employees
Managed all aspects of the business including inventory, payroll, claims, and all of the bookkeeping
Took care of customer needs and complaints and ensured customer service was a priority for all employees
Successfully improved sales and profitability every year of ownership
Store Manager
The UPS Store
Louisville, KY
03.2010 - 11.2017
Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.
Addressed employee issues, performed corrective actions and terminated employment when necessary.
Stocked and organized products in storage spaces and retail shelves.
Created and distributed training materials and programs to staff members.
Evaluated customer feedback and complaints to locate weaknesses and improve service.
Interviewed and hired prospective employees according to team needs.
Solved problems and resolved conflicts for team members and customers.
Tracked store inventory and ordered new products to prevent shortages.
Education
Bachelor of Science (B.S.) - Justice Administration
University of Louisville
Louisville, KY
12.2014
Skills
Verbal And Written Communication
Customer Relations
Proficient In All Microsoft Products
Articulate Communication
Attention To Detail
Driven And Determined
Timeline
Recruiter
Aerotek
02.2023 - Current
Business Owner
The UPS Store
12.2017 - 11.2022
Store Manager
The UPS Store
03.2010 - 11.2017
Bachelor of Science (B.S.) - Justice Administration