Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanna Smith

Hickory,NC

Summary

Detail-oriented pharmacy technician with many years of success in preparing bulk medications and large-volume intravenous admixtures. Proficient in managing inventory, performing supply audits, and maintaining meticulous records. Committed to upholding highest standards of quality control. Expertise in critical thinking and attention to detail. Eager to leverage extensive knowledge in pharmacy operations to advance into management roles.

Overview

4
4
years of professional experience

Work History

Lead Pharmacy Technician

CVS Pharmacy
Conover, NC
01.2021 - Current
  • Currently serving as the Lead Pharmacy Technician at CVS Pharmacy. I am responsible for overseeing daily pharmacy operations. This role involves managing medication preparation, ensuring compliance with healthcare regulations, and providing excellent customer service. Leadership skills are essential, as this position includes mentoring pharmacy staff, and coordination skills. Striving for excellence in patient care while maintaining a productive work environment is the primary focus.
  • Organized and led team meetings to discuss workflow improvements and challenges.
  • Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
  • Monitored controlled substances inventory and maintained compliance with regulations.

Education

Pharmacy Technician Certification

Mitchell Community College
Statesville, NC
05-2013

Associate of Science -

Mitchell Community College
Statesville, NC
05-2006

High School Diploma -

South Iredell High School
Statesville, NC
05-2002

Skills

  • Team leadership
  • Customer service
  • Inventory management
  • Insurance verification
  • Data entry
  • Problem solving
  • Effective communication
  • Time management
  • Staff training
  • Quality assurance
  • Adaptability
  • Recordkeeping and documentation
  • Heartsaver CPR AED

Timeline

Lead Pharmacy Technician

CVS Pharmacy
01.2021 - Current

Pharmacy Technician Certification

Mitchell Community College

Associate of Science -

Mitchell Community College

High School Diploma -

South Iredell High School

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