Addison Cline
Fort Myers,FL
Summary
Proven sales professional with background in technical sales. Experience includes building relationships, demonstrating products, and closing deals within the media tech industry. Strengths lie in communication, negotiation, customer service and knowledge of various forms of technology and entertainment. Ready to leverage specialized skills to contribute to team success and drive revenue growth.
Overview
5
5
years of professional experience
Work History
Home Theater Category Advisor
Best Buy
Estero, Florida
04.2025 - Current
- Analyzed category performance data to identify trends and insights.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Trained new staff on sales techniques and product knowledge for improved performance.
- Maintained up-to-date knowledge of industry trends and new product releases.
- Approached customers and started engaging conversations through use of effective interpersonal and people skills.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained accurate records of customer interactions for future reference.
Sony Home Theater Specialist
Best Buy/Sony
Fort Myers, FL
04.2024 - 04.2025
- Participated in ongoing training and compliance activities.
- Provided technical support for customers in resolving complex issues.
- Gained in-depth product knowledge about sony branded home theater products as well as competitors.
Customer Care Associate
Best Buy
Estero, FL
09.2023 - 04.2024
- Provided product information and advised customers on the most suitable products for their needs.
- Processed orders, returns, exchanges, and refunds efficiently and accurately.
- Responded to customer inquiries in a timely manner and followed up with customers to ensure satisfaction.
- Resolved customer complaints promptly and professionally.
- Utilized sales techniques to increase revenue while ensuring excellent customer service.
- Built relationships with customers by providing exceptional service throughout each transaction.
- Created promotional materials such as flyers and brochures to advertise company's products and services.
Server
Home Plate Sports Bar & Grill
Springfield, IL
09.2022 - 08.2023
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
Graphic Design Assistant
District 23 Boutique
Springfield, IL
07.2020 - 08.2022
- Assisted in the development of digital and print materials for promotional campaigns.
- Designed logos, brochures, flyers, web graphics, banners, posters and other visuals.
- Created storyboards and design layouts to demonstrate concepts to clients.
- Managed a database of graphic assets for easy access by team members.
- Developed branding guidelines for clients including fonts, colors and layouts.
- Researched new trends in graphic design and applied them to projects as needed.
- Ensured all designs adhere to brand standards across multiple platforms.
- Drafted presentations using PowerPoint or Keynote applications.
- Selected colors and themes while adding functionality to create new designs.
- Developed engaging marketing and promotional advertisements to generate sales revenue and grow customer base.
- Designed interactive graphics for licensed products on compatible consumer platforms.
Education
Bachelor of Arts - Digital Communications And Media
Florida Gulf Coast University
Fort Myers, FLAssociate of Arts - Communications
Lincoln Land Community College
Springfield, IL05.2023
High School Diploma -
Rochester High School
Rochester, IL05.2022
Skills
- Product knowledge
- Customer relationship management
- Market analysis
- Lead generation
- Order processing
- Competitive analysis
- Data reporting
- Effective communication
- Technical product information
- Planning and coordination
- Microsoft Office Suite knowledge
- Excellent time management
Affiliations
- Passionate about technology and opportunity to work more effectively.
- Enjoys giving back to the community through volunteer work administrated by FGCU.
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Home Theater Category Advisor
Best Buy
04.2025 - Current
Sony Home Theater Specialist
Best Buy/Sony
04.2024 - 04.2025
Customer Care Associate
Best Buy
09.2023 - 04.2024
Server
Home Plate Sports Bar & Grill
09.2022 - 08.2023
Graphic Design Assistant
District 23 Boutique
07.2020 - 08.2022
Bachelor of Arts - Digital Communications And Media
Florida Gulf Coast University
Associate of Arts - Communications
Lincoln Land Community College
High School Diploma -
Rochester High School