Summary
Overview
Work History
Education
Skills
Timeline
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Addison Dietzel

Addison Dietzel

Altoona,PA

Summary

The professional retail expert prepared to deliver exceptional customer service and drive sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Cracker Barrel Country Store
12.2023 - 03.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Performed cash, card, and check transactions to complete customer purchases.

Hostess

Cracker Barrel Country Store
06.2023 - 03.2025
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered phone calls to take orders, give information and document reservations.

Retail Sales Associate

Kohl's
03.2022 - 06.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.

Education

High School Diploma -

Misericordia Univeristy
Dallas, PA
05-2028

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Time management
  • Money handling
  • Professional appearance
  • Adaptable and flexible
  • Phone etiquette
  • Cash drawer balancing
  • Reliable and responsible
  • Attention to detail
  • Honest and dependable

Timeline

Retail Sales Associate

Cracker Barrel Country Store
12.2023 - 03.2025

Hostess

Cracker Barrel Country Store
06.2023 - 03.2025

Retail Sales Associate

Kohl's
03.2022 - 06.2022

High School Diploma -

Misericordia Univeristy

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Addison Dietzel