Addison Means
Mountain Grove,MO
Summary
Dynamic professional with a proven track record at Door Dash, excelling in customer service and teamwork. Recognized for exceptional problem-solving skills and attention to detail, I effectively managed time and collaborated with colleagues to enhance operational efficiency. Committed to continuous improvement and fostering positive relationships, I thrive in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Doordasher
Door Dash
Mountain Grove And Other Local Areas
09.2024 - Current
- Demonstrated initiative and accountability.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
Pest Control Technician
Terminix
Springfield, MO
06.2022 - 10.2022
- Conducted thorough inspections to identify pest infestations and recommend appropriate treatment solutions.
- Operated various pest control tools and equipment, ensuring adherence to safety protocols.
- Provided exceptional customer service by addressing client concerns and educating them on pest prevention strategies.
- Collaborated with team members to develop efficient treatment plans tailored to specific properties.
- Documented service reports detailing treatments performed and follow-up recommendations for clients.
- Enhanced service delivery by implementing best practices in pest management and client communication.
- Monitored inventory levels of pest control products, ensuring timely replenishment for uninterrupted services.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
- Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
- Inspected commercial and residential buildings and structures for pest issues.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Complied with safety guidelines and regulations with during pest control processes.
- Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Inspected equipment for proper functionality to effectively facilitate application.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Applied chemical solutions on building surfaces to eliminate pests.
- Developed customized treatment plans tailored to each client''s specific needs, prioritizing long-term results over quick fixes.
- Promoted a safe work environment by consistently wearing appropriate personal protective equipment and following safety protocols during treatments.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Prepared reports and kept detailed records of pest control activities.
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
- Collaborated closely with sales representatives, providing expert advice on potential services to offer prospective clients during consultations.
- Enhanced team efficiency by collaborating with colleagues to develop new strategies for tackling challenging pest situations.
- Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
- Fostered excellent service leading to positive online reviews.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Ensured optimal equipment functionality through routine maintenance checks and prompt repairs when needed.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Conducted regular safety training sessions for staff, promoting adherence to industry regulations and best practices.
- Expanded knowledge of industry trends and innovations by attending annual conferences and completing continuing education courses regularly.
- Streamlined inventory management processes, ensuring timely delivery of necessary materials for scheduled services.
- Streamlined pest control processes, reducing treatment time without compromising on quality.
- Enhanced team efficiency with thorough training on latest pest control techniques and safety protocols.
- Enhanced customer trust by explaining pest control process and setting realistic expectations for treatment outcomes.
- Optimized inventory management of pest control supplies, ensuring team was always prepared without excess expenditure.
- Improved client satisfaction by providing detailed pest inspections and recommending targeted treatments.
- Built strong relationships with clients by providing honest assessments and effective solutions to their pest problems.
- Achieved record of zero safety incidents by rigorously adhering to health and safety guidelines during pest control operations.
- Inspected properties for signs of pests and identified infestation sources, ensuring thorough assessments.
- Conducted regular pest control treatments for commercial and residential properties, resulting in significant decrease in call-backs.
- Streamlined documentation and reporting procedures, improving accuracy and accessibility of treatment records.
- Reduced chemical usage in treatments by implementing integrated pest management strategies, contributing to environmental sustainability.
- Increased customer retention rates, conducting follow-up visits to ensure pest issues were resolved.
- Collaborated with property management companies to implement preventative pest control measures, minimizing future infestations.
- Enhanced reputation of company through exceptional customer service and effective pest elimination methods.
- Developed customized pest management plans for high-risk clients, significantly reducing their pest-related issues.
- Reduced use of invasive pest control methods by identifying and implementing alternative solutions.
- Conducted detailed inspections to identify source of pest infestations, leading to more effective treatment plans.
- Performed routine maintenance on pest control equipment to manage wear and tear.
- Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions.
- Prepared detailed reports to provide information on pest activity and recommend corrective actions.
- Utilized computer software to manage customer information and service scheduling.
- Succesfully conducted integrated pest management practices in residential, commercial and industrial settings.
- Coordinated with other departments and personnel to determine compliance of pest control standards and protocols.
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
Corrections Officer
South Center Correctional Center
Licking, MO
04.2024 - 09.2024
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted regular inspections of living quarters and common areas for contraband and safety hazards.
- Implemented security protocols during inmate transport to maintain order and prevent escapes.
- Assisted in conflict resolution among inmates, promoting peaceful interactions and community harmony.
- Documented incidents and irregularities accurately to support investigations and reporting requirements.
- Engaged in ongoing training programs to enhance knowledge of correctional procedures and policies.
- Collaborated with team members to develop strategies for crisis management within the facility.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Safeguarded public safety by ensuring strict adherence to established policies governing the transportation of inmates between facilities or court proceedings.
- Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
- Authored incident reports for management on violations and discrepancies.
- Oversaw and maintained custody of Number inmates in maximum security.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Routinely counted inmates and in response to potential security breaches.
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Conducted routine and emergency head counts.
- Observed behavior of residents individually and in groups.
- Received and accounted for personal possessions and determined inmate work assignments.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Investigated and responded to incidents of inmate misconduct.
- Prepared reports to document incidents and violations.
- Conducted security checks of inmates and living areas.
- Documented inmate behavior and activities in logbooks.
- Supervised inmates during meals, recreation and other activities.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Provided assistance and guidance to inmates regarding daily activities.
- Established positive working relationships and maintained boundaries with resident offenders.
- Responded to inquiries from inmates and other members of public.
- Administered drug tests to inmates.
Education
GED - General Education
Mountain Grove RIII School District
Mountain Grove, MO10.2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Accomplishments
Corrections officer certified in Department of Corrections off site training, standard of protocol training, CPR, weapons training, self defense, pest control licensed, pesticide applicators licensed, fork lift certification.
Certification
Pest control licensed, pesticide applicators licensed, fork lift certification, CPR certification
Timeline
Doordasher
Door Dash
09.2024 - Current
Corrections Officer
South Center Correctional Center
04.2024 - 09.2024
Pest Control Technician
Terminix
06.2022 - 10.2022
GED - General Education
Mountain Grove RIII School District