Addison Neumann
Acworth,GA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. assisting daycare providers, daycare center teachers and preschool teachers. Works well as part of team while following all teacher-driven directives. Proactive and self-sufficient in creating innovative ways to deliver curriculum.
Overview
3
3
years of professional experience
Work History
Assistant Teacher
Legacy Academy
09.2022 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Assistant Teacher
Eagle Point Daycare
06.2022 - 08.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Cashier
Steak N Shake
05.2021 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Hostess
Sandiago's Mexican Restaurant
09.2020 - 03.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Dental Assisting
Dental Assistant School of Atlanta
Acworth, GAHigh School Diploma -
Locust Grove High School
Locust Grove, GA05.2021
Skills
- Individualized Instruction
- Behavior Modeling
- Faculty Collaboration
- Lesson Plan Implementation
- Active listening
- Customer Service
- Guest Engagement
- Hospitality Service Expertise
Additional Information
I am a 20 year old single mom to two boys. I am very hardworking and kind! Looking for a job that can give me a flexible schedule.
Timeline
Assistant Teacher
Legacy Academy
09.2022 - Current
Assistant Teacher
Eagle Point Daycare
06.2022 - 08.2022
Cashier
Steak N Shake
05.2021 - 07.2021
Hostess
Sandiago's Mexican Restaurant
09.2020 - 03.2021
Dental Assisting
Dental Assistant School of Atlanta
High School Diploma -
Locust Grove High School