Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Addison O'Connor

Summary

Offering excellent communication skills and knack for problem-solving in fast-paced environments. Brings adaptable mindset and strong organizational skills to quickly learn industry-specific procedures and best practices. Ready to use and develop leadership and customer service skills in any role.

Overview

2
2
years of professional experience

Work History

Student Manager

Chartwells Food Service
La Crosse, WI
09.2024 - Current

- Trained and supervised team members, enhancing overall productivity and service quality.

- Managed multiple projects simultaneously while prioritizing tasks according to urgency and importance in achieving institutional goals.

- Kept facility clean and neat with regular attention to maintenance demands.

- Oversaw grill, stove, fryer, and oven, and cleaned equipment after every shift.

Customer Service Agent

Hy-Vee
Faribault, MN
06.2023 - Current

- Resolved customer inquiries and issues efficiently, enhancing overall satisfaction.

- Managed daily transactions accurately, ensuring compliance with company policies.

- Trained new team members on best practices for customer engagement and service excellence.

- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.

- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Hired Farm Hand

Rod Anderson & Sons Farm
Owatonna, MN
06.2024 - 08.2025

- Operated tractors and other machinery for planting, cultivating, and harvesting crops.

- Laboring

Education

High School Diploma -

Medford High School
Medford, MN
05.2024

Bachelor of Arts - Psychology

University of Wisconsin, La Crosse
La Crosse, WI
05-2028

Skills

    - Customer service

    - Computer knowledge

    - Problem solving skills

    - Excellent communication

    - Positive thinking

    - Teamwork

    - Kitchen safety

    - Food preparation

LANGUAGES

English

Timeline

Student Manager

Chartwells Food Service
09.2024 - Current

Hired Farm Hand

Rod Anderson & Sons Farm
06.2024 - 08.2025

Customer Service Agent

Hy-Vee
06.2023 - Current

High School Diploma -

Medford High School

Bachelor of Arts - Psychology

University of Wisconsin, La Crosse
Addison O'Connor