Addison Pitts
Clemson,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Server/Bartender
Sole On The Green
Clemson, SC
10.2020 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items and recorded order information.
Human Resource Intern
Precision Valve
Travelers Rest, SC
05.2021 - 08.2021
- Worked with HR team to coordinate company events.
- Developed strong written and verbal communication skills.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Helped with employee unemployment and I-9 forms to support compliance procedures.
- Created and updated tracking spreadsheets using Excel.
- Managed Personnel and Medical documents and maintained permanent files.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Collaborated with managers to create safety test for employees to learn specific skills to operate machinery.
- Filed paperwork, sorted and delivered mail, and maintained office organization
- Worked with HR team to coordinate company events
Hostess/Book-runner
Halls Chophouse - Greenville
Greenville, SC
05.2020 - 10.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned on average over 100 patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Recorded available tables after seating each party using specialized seating software.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Quickly promoted to Book runner.
Education
Bachelor of Science - Human Resource Management | Minor in Psychology
Clemson University
Clemson, SC05.2023
Skills
- Team Player
- Conflict and Complaint Resolution
- Multitasking and Prioritization
- Detail-Oriented
- Team Leadership
- Microsoft Office
- Relationship Building
- Verbal and Written Communication
- Quick Learner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resource Intern
Precision Valve
05.2021 - 08.2021
Server/Bartender
Sole On The Green
10.2020 - Current
Hostess/Book-runner
Halls Chophouse - Greenville
05.2020 - 10.2020
Bachelor of Science - Human Resource Management | Minor in Psychology
Clemson University
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