Addison Samano
San Diego,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Cashier
Kawaii Sushi And Asian Cuisine
La Mesa, CA
04.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
I&R Specialist
Father Joes villages
San Diego, CA
04.2023 - 04.2024
- Coordinated with other departments to ensure efficient workflow processes.
- Created training materials for new hires on the company's procedures and policies.
- Collaborated with marketing teams to develop promotional campaigns.
- Participated in ongoing training and compliance activities.
- Exercised versatility in fast-paced, agile work environments.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
Delivery Driver/Office Assistant
Sherwin Williams Automotive
San Diego, CA
- Confirm orders are accurate and complete prior to departure
- Properly load, organize, and secure equipment and orders, ensuring all items are delivered intact
- Drive safely in all types of weather and follow traffic laws to protect company property and the general public
- Manage time effectively to make deliveries on time, maintaining high customer satisfaction and building brand reputation
- Called customers to sell and create revisions based on their needs
- Performed preventative vehicle maintenance checks prior to departure to identify concerns or potential issues
- Excellent geographical and street knowledge of the greater San Diego area
- Checked-in customers for their appointments, fulfilled their order and invoiced the customer after service was completed.
Cashier
Anny's Burger
San Diego, CA
- Executed cash and credit transactions, ensuring 100% accurate balances for error-free end-of-shift deposits
- Exceeded sales targets by 5% by establishing trust with customers and upselling products based on customer interests
- Oversaw day-to-day operations of store, cashier, front and back-of-house
- Built customer relations with regular customers creating favorable reviews and satisfied experiences
- Trained 3 co-workers on efficient customer service procedures and swift transactions under pressure.
Cashier/Asst. Manager-in-Training
Preferred Liquor
San Diego, CA
- Oversaw day-to-day operations of store, front and back-of-house
- Updated and maintained database, fulfilled and pending work orders
- Maintained knowledge on working inventory list
- Coordinated and executed tasting events on-site with various prospective high-level clients interested in buying products
- Increased sales by 6% by building customer relations and brand stability with extensive knowledge in alcoholic beverages
- Ensured a clean and organized shop when not busy
- Trained 2 co-workers on efficient store practices and procedures.
Education
High School Diploma -
Central Union High School
Associate of Arts -
Skyline College
San Bruno, CASkills
- Multi-tasking
- Team Leader
- Customer Service
- Deescalating Customer Complaints
- Staff Development
- Financial Management
- Policy Implementation
Additional Information
Addison Samano, Operations Administrator
References
- Gabriela Tamayo, CPCE, 321-437-3200, tamayo.gabriela19@gmail.com
- Alexis Garcia, 619-597-9721, alexis6456@gmail.com
Timeline
Cashier
Kawaii Sushi And Asian Cuisine
04.2024 - Current
I&R Specialist
Father Joes villages
04.2023 - 04.2024
Delivery Driver/Office Assistant
Sherwin Williams Automotive
Cashier
Anny's Burger
Cashier/Asst. Manager-in-Training
Preferred Liquor
High School Diploma -
Central Union High School
Associate of Arts -
Skyline College
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