Addison Scholtes
Cumming,GA
Summary
Dynamic and results-driven Shift Leader at Whataburger with a proven track record in enhancing customer satisfaction and training team members. Skilled in cash handling and multitasking, I consistently maintained high standards of food safety and cleanliness while fostering a positive work environment. Committed to delivering exceptional service and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Whataburger
Dawsonville, GA
11.2023 - 02.2026
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Completed truck orders, bread orders, and food safety audits.
Crew Member
Dunkin' Donuts
Dawsonville, GA
04.2023 - 10.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Crew Member
Zaxbys
Dawsonville, GA
09.2022 - 04.2023
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness and organization of workstations throughout shifts.
- Collaborated with team members to ensure timely order fulfillment.
E-Commerce Personal Shopper
Kroger
Dawsonville, GA
01.2022 - 09.2022
- Ensured order accuracy by reviewing shopping lists and product availability.
- Collaborated with team members to streamline shopping processes and enhance efficiency.
- Adapted quickly to new inventory systems for improved order fulfillment accuracy.
Education
High School Diploma -
East Forsyth High School
8910 Jot Em Down RdSkills
- Positive attitude
- Cash handling
- Training assistance
- Inventory counts
- Sales and upselling
- Shift leadership
- Multitasking
- Attention to detail
Certification
ServSafe
Timeline
Shift Leader
Whataburger
11.2023 - 02.2026
Crew Member
Dunkin' Donuts
04.2023 - 10.2023
Crew Member
Zaxbys
09.2022 - 04.2023
E-Commerce Personal Shopper
Kroger
01.2022 - 09.2022
High School Diploma -
East Forsyth High School