Addison Shimer
Overview
1
1
year of professional experience
Work History
Barista
Biggby Coffee
Vicksburg, MI
12.2024 - Current
- Delivered exceptional customer service in a high-volume environment, strengthening interpersonal and conflict resolution skills
- Trained and onboarded new team members, introducing them to company policies and procedures
- Promoted a positive work culture by encouraging collaboration and addressing team concerns, aligning with employee relations principles
Education
Bachelor of Business Administration - Human Resources Management
Western Michigan University
Kalamazoo, MI08-2027
Associate of Business Administration -
Glen Oaks Community College
Centreville, MI05-2025
Skills
Proficient with Microsoft Office Suite (Excel, Word, Powerpoint)
Gained teamwork skills while working as a barista
Acquired managing money skills while working with cash registers at Biggby Coffee
Obtained problem-solving skills while attending Western Michigan University
Achieved leadership skills by volunteering to be on the Three Rivers Community Players Board
Timeline
Barista
Biggby Coffee
12.2024 - Current
Bachelor of Business Administration - Human Resources Management
Western Michigan University
Associate of Business Administration -
Glen Oaks Community College
Glen Oaks Community College Dean's List
Fall 2024, Spring 2025