Addison Titus
Papa Murphy’s
Clarksville,TN
4
years of professional experience
Results-driven professional with extensive experience in customer service and team management. Known for training and mentoring staff to enhance performance and service quality. Committed to optimizing operations through effective cash management and inventory control.
Work History
Store Manager
3 Years 8 Months- Delivered exceptional customer service, ensuring a positive experience for all guests.
- Operated kitchen equipment and maintained cleanliness to uphold food safety standards.
- Assisted in training new staff on operational procedures and customer service protocols.
- Addressed and resolved customer complaints in polite and professional manner.
- Counted and reconciled cash drawers, completed daily bank deposits, and maintained accurate financial records.
- Created weekly employee schedules based on staffing needs, sales forecasts, and labor budgets.
- Conducted regular inventory counts to maintain accurate stock levels and identify discrepancies.
Team Member
5 Months- Executed prompt delivery of food and beverages to customers, ensuring a friendly and professional service experience.
- Executed accurate processing of cash, credit, and mobile payments utilizing point-of-sale (POS) system.
- Managed customer order preparation and packaging processes to uphold product integrity and satisfaction.
- Ensured cleanliness and organization of dining patio and work areas to uphold health and safety standards.
Education
High School Diploma
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Training and mentoring
Inventory management
Cash management
Recruitment and hiring
Goals and performance
Employee scheduling
Documentation and reporting
Timeline
Store Manager
Papa Murphy’s
12.2022 - 08.2026Read More
Team Member
Sonic Drive-In
05.2022 - 10.2022Read More
Rossview High School
High School Diploma
Read More