•Personable and organized individual with keen eye for detail and excellent communication skills. Possesses foundational knowledge of HR practices and adept in handling administrative tasks efficiently. Committed to contributing to smooth operation of HR functions and supporting organizational goals.
•Experienced with HR functions including record maintenance and recruitment coordination. Utilizes strong communication and organizational skills to support HR initiatives. Track record of effectively managing administrative tasks and fostering collaborative work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HR Clerk
PSC Group
Baton Rouge, LA
06.2024 - Current
Managed confidential personnel files, maintaining accuracy and privacy in compliance with legal requirements.
Maintained accurate records of employee attendance, leaves of absence, and vacation time for payroll purposes.
Provided administrative support during internal investigations, ensuring thorough documentation was maintained throughout the process.
Streamlined human resources processes by implementing efficient record-keeping methods and digital solutions.
Facilitated open lines of communication between staff members and HR department, addressing inquiries promptly and professionally.
Responded to employee inquiries regarding benefits and other HR topics.
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Checked references for potential candidates.
Developed and maintained HR policies and procedures.
Assisted with filing and sending seperation letters out to previously terminated employees.
Any ADP Troubleshooting with employees , I was the point of contact to access their accounts
Logging and creating new systems for easier processing when receiving records
Specialize in Iron Mountain procedures
Answering all phone calls to my work line
Verifying employment for previous and current employees
Server/Hostess Trainer
Dons Seafood And Steakhouse
Denham Springs, LA
08.2022 - 07.2024
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Stayed informed about daily specials, new menu items, promotions.
Provided exceptional service to high volume of daily customers.
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Trained new employees on restaurant procedures and plating techniques.
Addressed complaints to kitchen staff and served
Trained new employees to perform duties.
Advised senior management on best practices related to hiring, training, scheduling, and evaluating personnel.
Provided feedback and coaching to improve staff performance.
Resolved conflicts between staff members regarding job duties or responsibilities.