ADDY JAIME
Elkton,MD
Overview
1
1
Language
1
1
Certification
2
2
years of professional experience
Work History
Operations Supervisor
Alo Yoga
Elkton, MD
01.2025 - Current
- Supervised 2 technicians in production department, ensuring timely fulfillment of 4,000+ units/day for clients including Walmart and Lionsgate.
- Manage production inventory and material transactions in FDM4 (ERP/WMS), keeping system records aligned with physical materials to support on-time order fulfillment.
- Use Microsoft Excel daily to track, analyze, and report inventory and production data to operations leadership.
- Investigated system and workflow issues across FDM4, NeoStampa RIP, and Gelato, collaborating with IT to identify root causes and implement corrective actions.
- Resolved tier 2 production and systems tickets in Freshservice (ITSM), addressing hardware and software failures on 2 industrial DTF printers.
- Production, Inventory & Systems | 2025-06 – Present
Team Lead
Alo Yoga
Elkton, MD
01.2025 - 05.2025
- Managed associate attendance and shift coverage to ensure smooth daily operations.
- Diagnosed network and hardware issues on printers and Windows workstations, coordinating with IT to minimize downtime.
- Led daily floor coverage, prioritizing customer service, sales support, and smooth store operations.
- Coached team members on product knowledge, selling techniques, and brand standards.
- Coordinated opening and closing tasks, ensuring accurate cash handling and readiness for business.
Education
B.S. - Computer Science
University of the People
Pasadena11-2027
Software Engineering Immersive - Software Systems
General Assembly
New York, NY06-2024
Bachelor's Degree - Modern Languages
UTESA
Santo Domingo, DR01-2021
Skills
- ERP & Inventory: FDM4 (ERP/WMS), Inventory management
- Warehouse operations
- Workflow optimization
- Production planning
- Operations management
- Performance monitoring
- Task delegation
- Data & Analysis: Microsoft Excel, SQL (PostgreSQL), Python, Root cause analysis
- Systems & Tools: Freshservice (ITSM), Jira, Trello, Microsoft 365, Windows, Linux
Certification
- CKA – Certified Kubernetes Administrator — The Linux Foundation | 2026-08
- Certified DevOps Practitioner — Tech World with Nana | 2026-07
Languages
Languages: Spanish (Native), English (Advanced), French (Advanced)
Timeline
Operations Supervisor
Alo Yoga
01.2025 - Current
Team Lead
Alo Yoga
01.2025 - 05.2025
Bachelor's Degree - Modern Languages
UTESA
Software Engineering Immersive - Software Systems
General Assembly
B.S. - Computer Science
University of the People