Harvey Castillo
McHenry,IL
Summary
Operations and technology-driven leader with extensive experience in warehouse management, cross-functional operations, project execution, and data analysis. Proven ability to optimize workflows, enhance ERP/WMS performance, lead high-performing teams, and deliver scalable process improvements. Strong background in forecasting, labor planning, system troubleshooting, and continuous improvement
Overview
11
11
years of professional experience
Work History
Operations Supervisor
Brake Parts Inc. LLC
McHenry, IL
01.2025 - Current
- Lead daily distribution operations, ensuring outbound, replenishment, and production support goals are consistently achieved while maintaining OSHA and facility safety compliance.
- Analyze throughput, productivity, and workflow data to identify bottlenecks, reduce downtime, and improve labor utilization.
- Implement new SOPs and operational changes, providing hands-on leadership during peak volume and critical events.
- Collaborate with cross-functional teams to maintain inventory accuracy, resolve exceptions, and support continuous improvement initiatives.
Staff Performance Manager
Employbridge
Kenosha, WI
01.2024 - 01.2025
- Managed labor planning, attendance, and headcount allocation to ensure proper staffing across all warehouse departments.
- Coached associates on productivity, safety, and quality expectations; conducted ABC reviews and documented incidents in Riskonnect.
- Performed SimpleVMS audits and used PowerBI dashboards to deliver insights that improved staffing decisions and operational visibility.
Warehouse Supervisor
Octopi Brewing LLC
Windsor, WI
11.2022 - 06.2023
- Directed receiving, picking, staging, raw material storage, and outbound shipping to support production schedules.
- Coordinated material flow with Purchasing, preventing shortages and improving operational efficiency.
- Applied Lean practices to eliminate waste and optimize space; ensured compliance with GMP, OSHA, FDA, and internal quality standards.
IT Support Analyst
Ice Mobility
Lincolnshire, IL
07.2021 - 04.2022
- Managed ERP/WMS systems (Microsoft Dynamics, Oracle), evaluated database interactions, and partnered with IT to resolve system issues.
- Troubleshot WMS performance problems affecting fulfillment, shipping, and receiving operations.
- Analyzed system behavior to identify root causes and recommend improvements that reduced downtime and increased throughput.
- Supported system updates, testing, onboarding, and cross-functional communication to ensure alignment between IT and operations.
- Led tech initiatives, contributed to IT budgeting, and trained teams on tools and best practices.
Warehouse Supervisor
Ice Mobility
Lincolnshire, IL
08.2017 - 07.2021
- Led daily operations across fulfillment, inventory control, quality, shipping/receiving, and kitting.
- Coordinated a full facility transition, aligning labor, processes, and systems to ensure uninterrupted operations.
- Applied Lean Six Sigma practices to streamline workflows and reduce order processing time by 20%.
- Conducted safety inspections, enforced OSHA standards, and supported capital equipment planning.
- Managed workforce performance, resolved conflicts, and strengthened accountability across multiple departments.
- Participated in interviewing, hiring, and promotion decisions; mentored emerging leads.
- Supported budget preparation, cost control, financial modeling, and P&L-related decision support.
Team Lead
Ice Mobility
Vernon Hills, IL
10.2014 - 08.2017
- Lead daily distribution operations, ensuring outbound, replenishment, and production support goals are consistently achieved while maintaining OSHA and facility safety compliance.
- Analyze throughput, productivity, and workflow data to identify bottlenecks, reduce downtime, and improve labor utilization.
- Implement new SOPs and operational changes, providing hands-on leadership during peak volume and critical events.
- Collaborate with cross-functional teams to maintain inventory accuracy, resolve exceptions, and support continuous improvement initiatives.
Education
Business Analyst
Coursera
OnlineHigh School Diploma - Deploma
Zion Benton Township High School
Zion, ILSkills
ERP/WMS Systems: Microsoft Dynamics
ERP/WMS Systems: Oracle
Inventory Management & 3PL Operations
Process Automation & Workflow Optimization
Data Analysis & Reporting (PowerBI, Excel)
IT Support & Software Fundamentals
Quality Assurance & Compliance
Resource Planning & Forecasting
Lean Fundamentals
Leadership & Core Strengths
Operations Management
Project Management
Strategic & Analytical Thinking
Safety Compliance
Problem Solving & Decision Making
Cross-Functional Collaboration
Time Management
Customer Service Orientation
Creative Thinking
Skills
ERP/WMS Systems: Microsoft Dynamics, Oracle, Inventory Management & 3PL Operations, Process Automation & Workflow Optimization, Data Analysis & Reporting (PowerBI, Excel), IT Support & Software Fundamentals, Quality Assurance & Compliance, Resource Planning & Forecasting, Lean Fundamentals, Bilingual: English & Spanish, Operations Management, Project Management, Strategic & Analytical Thinking, Safety Compliance, Problem Solving & Decision Making, Cross-Functional Collaboration, Time Management, Customer Service Orientation, Creative Thinking
Personal Information
Willing To Relocate: 1
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Operations Supervisor
Brake Parts Inc. LLC
01.2025 - Current
Staff Performance Manager
Employbridge
01.2024 - 01.2025
Warehouse Supervisor
Octopi Brewing LLC
11.2022 - 06.2023
IT Support Analyst
Ice Mobility
07.2021 - 04.2022
Warehouse Supervisor
Ice Mobility
08.2017 - 07.2021
Team Lead
Ice Mobility
10.2014 - 08.2017
Business Analyst
Coursera
High School Diploma - Deploma
Zion Benton Township High School