ADDYSON BROWN
Addison
Summary
Customer-focused professional with a commitment to friendly, reliable, and safety-driven service. I excel at troubleshooting, resolving issues quickly, and staying calm under pressure in fast-paced, dynamic environments. With strong verbal and written communication skills, I consistently build positive relationships and deliver a Fun-LUVing Attitude that enhances the customer experience.
Overview
3
3
years of professional experience
Work History
Sales Associate
Splurge Boutique
08.2023 - Current
- Assisted customers with sales and service needs
- Rotated stock using clearance markdowns and special sales promotions
- Informed customers of promotions and special offers to increase sales
- Recommended merchandise to suit customer budget and preferences
- Kept store shelves, racks, and bins presentable with resets
- Social Media Experience like Tik-Tok, Instagram and Facebook
Customer Service Representative
Galaxy FBO
01.2025 - 07.2025
- Greet and assist arriving and departing passengers and crew, ensuring a welcoming and professional experience.
- Coordinate aircraft services such as fueling, catering, transportation, and hangar space requests.
- Handle phone calls, schedule reservations, and manage daily operational logistics at the front desk.
- Communicate with line service, flight departments, and vendors to ensure timely and efficient service delivery
Trainer and Hostess
Harveys
04.2023 - 08.2023
- Offered flexible working hours to cover busy shifts during periods of high demand
- Maintained seating charts to optimize station rotations
- Moved and arranged tables, chairs, and settings to accommodate large groups or guests with special needs
- Worked with large groups to execute special events to schedule
- Communicated with management and service staff to address customer need
Education
BBA - Business Administration
Mississippi State University
Starkville, MS12-2024
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Personalized upscale of cosmetics and services
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Skilled in managing budgets and handling financial documents
Timeline
Customer Service Representative
Galaxy FBO
01.2025 - 07.2025
Sales Associate
Splurge Boutique
08.2023 - Current
Trainer and Hostess
Harveys
04.2023 - 08.2023
BBA - Business Administration
Mississippi State University