Ashley Hollon

Oversaw daily cash handling and reconciled end-of-night financial reports. Managed customer interactions to enhance service quality. Supervised stock maintenance and cleanliness to ensure operational efficiency. Directed phone communications to support customer needs effectively.

Executed thorough cleaning and organization of residential spaces.

Oversaw comprehensive cleaning operations for properties transitioning between tenants. Coordinated with team members to optimize cleaning schedules and resource allocation. Enhanced property presentation through meticulous attention to detail in move-out cleaning tasks.

Assisted in maintaining cleanliness of residential and commercial spaces. Supported team members in executing cleaning tasks efficiently. Contributed to customer satisfaction through attention to detail.

Performed routine cleaning tasks to enhance office organization and employee productivity.

Managed Airbnb cleaning operations to ensure guest satisfaction and maintain property standards.

• Oversaw front desk operations to guarantee seamless guest check-in and check-out experiences.
• Developed and implemented training programs for front desk staff to elevate customer service standards.
• Oversaw scheduling and resource allocation to enhance front desk coverage during peak hours.
• Established and executed new procedures to enhance response time for guest inquiries and requests.

• Assisted customers with fuel purchases and convenience store products.
• Operated cash register, processed transactions accurately and efficiently.
• Maintained cleanliness and organization of sales floor and fueling area.
• Monitored stock levels, restocked shelves to ensure product availability.