Jacari Harris
Tallahassee,FL
Summary
Dynamic and motivated worker with experienced in Sales Associate position with a proven track record in customer service and relationship building. Skilled in cash handling and inventory control, I excel in enhancing store appeal and ensuring customer satisfaction. Recognized for maintaining a calm demeanor in high-pressure situations, I am committed to delivering exceptional service.
Experienced with inventory management, visual merchandising, and sales strategies to optimize product placement and customer engagement. Utilizes collaborative techniques to ensure cohesive team efforts and store success. Track record of effectively analyzing market trends and customer preferences to drive sales growth.
Reliable and organized individual with strong attention to detail and positive, can-do attitude. Knowledge of inventory management and retail operations, with skills in stocking and maintaining accurate records. Committed to ensuring efficient store operations and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Native Floral Group
04.2024 - 05.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Merchandiser
Home Depot
09.2023 - 11.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
Customer Service Associate
Ross Dress for Less
04.2023 - 09.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Assisted customers in navigating company's products and services, enhancing their overall experience.
Stocker
Costco
05.2022 - 03.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Maintained effective team member communication.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Education
GED -
Ace Adult Education
Tallahassee, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Relationship building
- Cash handling
- Money handling
- Flexible schedule
- Stocking and receiving
- Client service
- Hospitality and accommodation
- Excellent communication skills
- Written and oral communication skills
- Calm demeanor
- Merchandising
- Inventory control
- Merchandise display
- Inventory tracking
- Retail store operations
- Willing to learn
- Positive attitude
- Shelf stocking
- Heavy lifting
- Loading and unloading
- Customer assistance
- Product restocking
- Merchandise stocking
- Truck unloading
- Pallet jack handling
- Pallet jack operation
- Warehouse safety
- Proper stacking and storage
- Stock management
- Merchandising and display
- Critical thinking
- Motivated team player
- Stocking
- Stocking and replenishing
- Attention to detail
- Quick learner
- Safety methods
- Workplace organization
- Facilities sanitizing
- Able to lift 50-100 lbs
- Protected lifting
- Shelf merchandising
- Pallet management
- Physical stamina
- Customer service skills
- Customer service training
- Customer service excellence
- Retail sales customer service
- Store maintenance
- Retail
- Stock control
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Maintaining stock levels
Timeline
Sales Associate
Native Floral Group
04.2024 - 05.2025
Merchandiser
Home Depot
09.2023 - 11.2024
Customer Service Associate
Ross Dress for Less
04.2023 - 09.2023
Stocker
Costco
05.2022 - 03.2023
GED -
Ace Adult Education
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