Addyson Creekmore
Port St. Joe
Summary
Dynamic and personable professional with exceptional customer service skills and a strong work ethic. Proven ability to enhance guest experiences through effective communication and cash handling expertise. Recognized for fostering positive relationships with patrons and collaborating effectively with team members in high-volume dining environments. Possesses strong understanding of food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Quatro Locos Tacos and Cantina
09.2024 - Current
- Provided prompt and friendly service in fast-paced setting to restaurant patrons.
- Maintained cleanliness and organization of dining area and tables.
- Handled customer complaints professionally to maintain satisfaction levels.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Collaborated with kitchen staff to streamline order delivery and enhance dining experience.
- Managed multiple tables efficiently, prioritizing tasks to maintain service flow during peak hours.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Hostess
Quatro Locos Tacos and Cantina
07.2022 - Current
- Managed guest seating flow to optimize dining experience and minimize wait times.
- Collaborated with kitchen and waitstaff to ensure timely food delivery and service efficiency.
- Maintained cleanliness of front-of-house areas, enhancing overall ambiance and guest satisfaction.
- Handled customer inquiries and resolved complaints, maintaining positive guest relationships.
- Assisted in coordinating special events, ensuring successful operations and execution.
- Developed strategies to improve reservation management, increasing table turnover rates.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Associate of Science - Radiography
Gulf Coast State College
Panama City, Florida, FL05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Able to make bar drinks
- Professional appearance
- Memory retention
- Safe food handling
- High volume dining
- Team collaboration
- Order accuracy
Timeline
Server
Quatro Locos Tacos and Cantina
09.2024 - Current
Hostess
Quatro Locos Tacos and Cantina
07.2022 - Current
Associate of Science - Radiography
Gulf Coast State College