Addyson McRaven
Herrin,IL
Summary
A driven and highly qualified professional specializing in operational management and employee engagement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Vonachen Group - Supervisor
Mount Vernon, IL
08.2023 - Current
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment
- Effectively managed 70+ employees in a 4,000,000 square feet factory
- Experienced in stripping and waxing VCT tile floors
- Certified for Forklift and Ride on Scrubber
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation
- Facilitated Gemba audits with Continental Supervisors and personnel
- Complied with SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction
- Monitored and tracked inventory to achieve prompt order fulfillment
- Experienced in using EHub Software for tracking and monitoring employee hours
- Track labor hours worked versus not worked on a daily basis
- Managed time efficiently in order to complete all tasks within deadlines
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Touched base daily with CVT, PLT, P4, and Warehouse supervisors to discuss performance of our personnel
- Conducted monthly staff meetings to provide encouragement and guidance for creating a safe work environment
Defender Services- Office Manager
Mount Vernon, IL
01.2023 - 08.2023
- Trained new employees and delegated daily tasks
- Supervised 70+ employees daily
- Completed store opening and closing procedures and balanced tills
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters
- Maintained human resources information system and kept employee files up to date and accurate
- Completed background and reference checks to facilitate hiring and onboarding of employees
- Handled employee inquiries and complaints regarding policy and benefits issues
- Conducted new employee onboarding and provided ongoing orientation training
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities
- Responded to and resolved customer questions and concerns
- Helped store management meet standards of service and quality in daily operations
- Enforced company policies and regulations with employees
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Conducted routine inspections to check quality and compliance with established specifications
- Prepared, calibrated, and monitored production levels to achieve targets.
The Roofing Guys - Supervisor/Office Manager
Marion, IL
08.2020 - 12.2022
- Maintained computer and physical filing systems
- Created, maintained and updated filing systems for paper and electronic documents
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Coached new hires on company processes while managing employees to achieve maximum production
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Maintained payroll information by calculating, collecting, and entering data
- Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws
- Processed new hire paperwork and documents
- Conducted interviews with participants to assess eligibility
- Updated reports, managed accounts, and generated reports for company database.
Education
Cybersecurity And Computer Networking -
Southwestern Illinois College
Belleville, ILSkills
- Hiring and Terminations
- Office Functionality
- Computer Competency
- Microsoft Tools
- EHub Software
- Strong Problem Solving Skills
- Supervision
- Operational Efficiency and Safety
- Performance Tracking and Evaluations
Certification
- CompTIA Security+
- CCNA Cisco Certified Network Associate
- First Aid/CPR Certified
- OSHA 10 Certification
Timeline
Vonachen Group - Supervisor
Mount Vernon, IL
08.2023 - Current
Defender Services- Office Manager
Mount Vernon, IL
01.2023 - 08.2023
The Roofing Guys - Supervisor/Office Manager
Marion, IL
08.2020 - 12.2022
Cybersecurity And Computer Networking -
Southwestern Illinois College