Summary
Skills
Work History
Education
Overview
Generic

Adebayo Falana

Atlanta,GA

Summary

Detailed Process Manager with over 8 plus years of experience in change management, process improvement and efficiency within Technolgy, communication and Operations. Innovated new processes and positive impacted profit margins, efficiency and quality. Outgoing personality proven to win over stakeholders and successfully promote new methodologies.

Skills

  • Business Process Re-Engineering
  • Lean Six Sigma & Agile Methodology
  • SDLC, JIRA, SQL, Azure
  • MS Office (Visio, Word, Excel, Project, Outlook, Sharepoint, Powerpoint, Teams)
  • Change Management Process $ PMP
  • Continuous Improvement Process & Root Cause Analysis

Work History

Senior Process & Program Manager

Ryder Logistics
05.2023 - Current
  • Improved efficiency and effectiveness of performance and management of processes across departments.
  • Drafting 300+ processes in Visio to BPMN 2.0 standards.
  • Leading the effort to standardize Logistic global processes E2E related to 3rd party vetting, including process/tool gap analysis and change management.
  • Created brand new, innovative production processes for cutting-edge and new design to standard the process.
  • Evaluated corporate business processes to align outcomes with strategic goals and corporate vision.
  • Maintain relationships with truck/vehicle part vendors and suppliers.
  • Analyze and report on key performance metrics to senior management.
  • Led Six Sigma projects to streamline processes.
  • Implemented effective strategies for processor optimization based on insights.
  • Collaborated with cross-functional teams to design and implement processor improvement strategies.

Project Manager

T-Mobile
02.2018 - 05.2023
  • Documented workflows and processes based on business requirements.
  • Worked closely with stakeholders and project team to prioritize project backlog.
  • Developed and deliver comprehensive training materials, including end-user documentation, quick guides, training plans, and communication media.
  • define and document business and technical vision, while assessing tradeoffs between complexity, usability, and performance.
  • Identified and document risks and constraints related to project requirements.
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Defined project scope effectively by identifying optimal solutions and developing contingency plans while optimizing project scheduling to ensure a balance of process improvement deliverables.
  • Participated as a domain expert in customer-facing meetings to facilitate discussions on provider enrollment initiatives.

Operations Manager

Sodexo, Lee University
06.2013 - 12.2018
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.

Education

Master of Science - Information Technology Project Management

Western Governors University
Salt Lake City, UT
05.2025

Bachelor of Science - Management Information Systems & Health Sciences

Lee University
Cleveland, TN
12.2015

Overview

10
10
years of professional experience
1
1
Certificate

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Adebayo Falana