Adebola Olukoya
Ansonia,CT
Summary
Experienced Service Coordinator with 7 years of responsibility in Geriatric Care Management LLC. Extensive professional network of service providers and proven history of effective work.
Accomplished Owner offering 4 years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Care Service Coordinator
Geriatric Care Management Associate LLC
Norwalk, CT
06.2016 - Current
- Responsible for scheduling aides for home or facility care
- Conducted patient rounds and resolved service-related concerns, enhancing patient experience and outcomes
- Optimized sourcing strategy workflow for improved communication between departments
- Provided customer service and assistance to clients, managed payroll, and supervised staff/aides
- Tracked patient satisfaction data and designed care plans based on client needs.
Internship
Cheshire House Nursing and Rehabilitation Center
Waterbury, CT
02.2022 - 05.2022
- Assisted in staffing and updated abuse and neglect policies
- Built strong relationships with cross-functional teams and leadership
- Utilized patient care admission and discharge reports.
- Collaborated with team members to create a comprehensive social media strategy.
- Analyzed financial statements to identify areas of improvement in daily/weekly operations.
Manager/Owner
Afro-American Variety Store
Bridgeport, CT
11.2014 - 01.2016
- Managed day-to-day operations of the Afro-American variety store, including opening and closing procedures
- Oversaw inventory management, including ordering, stocking, and tracking products
- Provided exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience
- Interacted with a diverse customer base, creating a welcoming and inclusive atmosphere
- Actively sought and responded to customer feedback and suggestions for improvements.
Education
Master's in Healthcare Administration -
University of New Haven
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)
- Organizational skills
- Data Analytics
- Medical Terminology
- Customer Service
- Healthcare Management
- Leadership Development
- Customer Relationship Management
- Administrative Assistance
- Interpersonal Communication
- Public Speaking
- Process Improvements
- Cross-functional Liaison
- Time Management
- Conflict Resolution
- Customer service and care
- Individual Service Plans
Degrees
- MHA
- MBA
Certification
- Licensed Financial professional - 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Internship
Cheshire House Nursing and Rehabilitation Center
02.2022 - 05.2022
Care Service Coordinator
Geriatric Care Management Associate LLC
06.2016 - Current
Manager/Owner
Afro-American Variety Store
11.2014 - 01.2016
Master's in Healthcare Administration -
University of New Haven
- Licensed Financial professional - 2021
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