Adebosipo Ogundeji

Provided technical support to employees by troubleshooting hardware, software, and network issues. Assisted users with system access, password resets, and basic IT inquiries. Key responsibilities included:

• Responding to IT support tickets via phone, email, or chat.
• Managed approximately 30 incoming calls/emails per day from customers.
• Installing and configuring software and applications.
• Assisting with basic network connectivity and troubleshooting.
• Documenting solutions and updating IT knowledge base.
• Escalating complex issues to senior IT staff as needed.
• Providing excellent customer service and technical guidance.

Highly skilled and detail-oriented professional with experience at Medline Industries, a leading manufacturer and distributor of healthcare products. Played a key role in ensuring efficient operations, quality control, and customer satisfaction. Responsibilities included:

• Managing inventory, logistics, and supply chain processes to ensure timely distribution of medical products.
• Maintaining compliance with industry regulations and company standards for safety and quality assurance.
• Material Put away, Repacking and salvage finished goods.
• Assisting in customer service, addressing inquiries, and resolving issues to enhance client satisfaction.
• Unloaded pallets and deliveries and organized products in warehouse.

Provided customer service and support in a fast-paced retail environment. Assisted with sales, merchandising, and maintaining store cleanliness. Key responsibilities included:

• Assisting customers with purchases, returns, and inquiries.
• Operating cash registers and handling transactions.
• Stocking shelves and organizing merchandise displays.
• Maintaining store cleanliness and ensuring a tidy shopping environment.
• Supporting loss prevention efforts and following company policies.